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Health Catalyst

Engaged Employer

Health Catalyst reviews

3.3

41% would recommend to a friend

(184 total reviews)
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Ben Albert

42% approve of CEO

24% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.8

Diversity & inclusion

3.3

Compensation and benefits

3.1

Senior management

2.8

Career opportunities

Ratings by demographic groups

Reviews by job title

184 reviews

Reviews about "Compensation"

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4.0
Jun 18, 2021

Still good through growing pains

Director
Recommend
CEO approval
Business Outlook

Pros

The leadership at the top have pure intentions. I have enormous respect for Dan, the CEO, he is one of the most sincere business leaders I've ever come across. Transparency is stressed across the company, which is refreshing, even if not always achieved. The mission of the company is one that any person can feel good about contributing to, and I would say in large part the work that happens really matters. It makes differences in millions of people's lives whether they've heard of Health Catalyst or not. The culture in large part is still a positive one, with emphasis on learning, delivering value, and personal growth.

Cons

Some of the ideals held by leadership don't make it down into the entire organization. In my story in particular, it's very hard to move to another job function that I'd likely have more of an impact in. I've personally been passed over in a job change because of reasons other than merit (seniority), outside hires who I've found through direct feedback did not interview better than myself (leadership stresses promotion from within), or just simply not being 'qualified'. It did not used to be this way - Health Catalyst had more talented people as a percentage than any company I worked for previously, and the freedom to move around and be valuable was only limited by your desire, since presumably you were already intelligent and driven enough to be hired. Something has changed. Compensation has been slowly eroding since going public, likely due to the preeminent goal of becoming profitable. Raises have been on pause for a couple years, 401k matching has decreased, and bonuses are now in the form of stock that doesn't vest for a year or more. There used to be a mantra of keeping employees first, but that is no longer true, it's closer to how an average company treats it's employees. It used to be unimaginable for me to consider moving on from Health Catalyst, even just a few short years ago, but it's lost some of it's shine to me.

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Health Catalyst Response
5y
Thank you for sharing this review and feedback, and I appreciate the detail both as it relates to your positive experiences and also the negatives that you've experienced more recently. Thank you also for your kind words. I want to acknowledge that during the pandemic we did need to make some negative adjustments to team members' benefits, like the 401(k) match, and hold off on companywide raises, in response to the company's slower growth during the pandemic. I regret that we needed to take those actions, but was also grateful that those actions enabled us to avoid layoffs during the worst stages of the pandemic, when it would have been particularly difficult for a team member to find a new job. I'm encouraged to see the company's growth accelerating in 2021, and as this growth acceleration continues, that will enable us to share in the company's success with every team member. Likewise I acknowledge that it is hard for any company to achieve profitability, and that is certainly true for us. But we're making meaningful progress towards this important goal, and even with these constraints, we are striving to share as much compensation positives with team members as we can possible enable within these profitability constraints. I also certainly want Health Catalyst to be a place where team members feel they can move towards new opportunities in different areas of the company, with support and flexibility. I'm sorry this hasn't worked out ideally for you recently. Perhaps I can be of help -- would you be open to visiting 1:1 so I can better understand your situation and goals, and advocate and support you pursuing them, perhaps acting as a reference for you as you apply? If you're open to this, please just reach out to Jenn Howard and she'll get some 1:1 time scheduled. Also, you can always reach out to People Operations -- to Linda Llewelyn our Chief People Officer, or to Trevor Smith, our head of recruitment, to ensure you have an up-to-date view of all the positions that are currently open and posted at Health Catalyst. I hope these actions can improve your personal experience at Health Catalyst. Thank you for your 5+ years of contribution to our company -- that is significant and valuable and appreciated. Best, Dan
5.0
May 5, 2021

The best company I've ever worked for

Analytics engineer
Recommend
CEO approval
Business Outlook

Pros

The team-member experience at Health Catalyst is very good. I find myself constantly surrounded by very smart people who care about the work they do, whether they are employees or clients. A good work-life balance is encouraged, and self-care is often emphasized. Employees can work from anywhere and are not required to regularly come into the office. I believe that the C-suite genuinely cares about the staff, and by-and-large know what it takes to make the organization thrive. During COVID the company made significant efforts to not lay-off employees, including reducing some executive’s pay and allowing employees to take unpaid sabbaticals. I find the pay and benefits to be generous, overall. My base salary is about what I would expect for my role - perhaps even above average - and the benefits are very good. • Health insurance is only a couple of dollars out-of-pocket each month if you complete the quarterly wellness challenges, and the coverage is good in my experience. • They provide a number of novel health benefits such as free therapy/crisis management, Headspace memberships, Sword physical therapy, and Livongo diabetes management. • If you have an HSA, they will give you $500 at the beginning of the year, and match $100 per month in contributions. • The retirement plan (run by Empower Retirement) has a decent selection of funds and relatively low fees for a 401k provider. I believe we currently pay a 0.23% asset-based charge, which is low in my research. • The 401k match is 100% up to 3%. This was recently lowered from 100% up to 6%. I am disappointed in what amounts to a pay cut, but I think this is about average. I know many companies do things like a 50% match up to 3%, so I feel as though HC is competitive. • There is a $10k/year education allowance that can be used for degree programs, training, travel to industry conferences, books and other materials. • There is an employee stock purchase program which allows you to purchase up to 15% of your base salary in HCAT stock, every six months, at a 15% discount. I would encourage people to look up the advantages of an ESPP. • The company provides gym, phone, and home internet allowances. These come out to be just under $2k for me each year. • There is a $1000 dollar lifetime home office allowance, which you can then keep. • The office environment was always very good before COVID with free snacks and a gym. We will be moving into a newer, better workspace this June.

Cons

Maybe it’s just the tech industry, with its high pay and good benefits, but I sometimes feel a sense of entitlement from coworkers. As a point of reference, I’ve heard complaints about the $1000 office allowance not being enough to buy everything you could need. Most places I’ve worked would scoff at providing an office allowance you can keep. Since going public, there has been a much greater emphasis on profitability (understandably). As time goes on, I fully expect this to encroach on some of the more generous employee benefits. For example, during the COVID pandemic the company ceased matching 401k contributions for a few months as a cost saving measure. When the match was reintroduced, it was cut in half. Another example is the employee bonus structure. Recently, they have changed the bonus structure from quarterly cash bonuses to annual bonuses of $30% cash and 70% stock grants (RSU) that don’t vest for a year. Presumably, this will save the company money, but it is less useful to employees. None of this is a deal-breaker, but the days of splurging on employees with private equity money is over.

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Health Catalyst Response
5y
Thank you for this thoughtful, insightful, detailed review, and for your contributions to the company these past 3-4 years as an Analytics Engineer. I appreciate all the positives that you shared about your experience at Health Catalyst, and we will strive to preserve the compensation and benefits elements that you highlighted as opportunities to signal to team members their central importance to our mission -- at the center of the flywheel. I also appreciate your feedback about some of the cons and the advice that you shared. We as a company do need to stay on a positive path towards profitability, which necessitates more close stewardship and management of our expenses, but we will strive to be as generous as possible, as soon as possible, with team members, within those financial constraints. We are also working on updated travel and face to face meeting guidelines, and are excited to prepare to reopen the offices next month and begin a more significant return to normalcy. Thank you again for your contributions to our company these past 3-4 years! Best, Dan
4.0
Apr 22, 2021

A company that truly cares even if they can't please everyone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership is very engaged and takes making hard decisions seriously. They try to do what is best of the team member but can't always please everyone. They take feedback well and are thoughtful in their responses. Working from home has been nice with the response the the COVID pandemic.

Cons

While they pay well, it doesn't feel like there is regular room for increases or advancement.

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Health Catalyst Response
5y
Thank you for your review, feedback, and understanding. And thank you also for 5-7 years of contributions at Health Catalyst! I also appreciate the feedback around the importance of pay increases and career advancement. We're working hard to enable more of these moving forward, and our growth and success in achieving our mission will open up more of these possibilities moving forward. I'm optimistic about the future! Thank you again for your feedback and contributions for many years! Best, Dan
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