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Health Catalyst

Engaged Employer

Health Catalyst reviews

3.3

41% would recommend to a friend

(184 total reviews)
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Ben Albert

42% approve of CEO

24% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.8

Diversity & inclusion

3.3

Compensation and benefits

3.1

Senior management

2.8

Career opportunities

Ratings by demographic groups

Reviews by job title

184 reviews

Reviews about "Compensation"

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5.0
Feb 9, 2021

Feeling energized for our current and future impacts on healthcare

Professional services
Recommend
CEO approval
Business Outlook

Pros

The company: Health Catalyst is a top notch company. The Health Catalyst executive leadership team cares about the team member experience and lives up to the operating principle of transparency which is refreshing. Internal training options have come a really long way in the last year so team members can grow their skill sets. The work: The work we are doing at our client sites is making a difference. I can see how our work lines up with the mission of the company. We are transforming healthcare and are just scratching the surface of what is possible when we harness the data and bring it to the variety of end users. Even though it sometimes seems to be small steps we are taking with the clients (meeting them where they are), every step is important. Work/life balance does exist even though sometimes we are sprinting to meet client deadlines. The benefits: Excellent benefits. There was a small increase to medical benefits, but compared to other companies it is still very affordable, and I love the HSA option where Health Catalyst matches contributions. This has really helped me and my family. I am excited about the new TAVA and SWORD Health additions.

Cons

The promotion/leveling process: This is still confusing to team members. This may get squared away post-pandemic but confusion is still there. I'm not sure team members are getting promoted at the rate that has been discussed during All Team Member meetings. There are several top performers who I've talked to that have not received a pay increase or promotion over the years. Is someone looking at this? Additionally, I understand that with some promotions into positions with more responsibility team members could be moved into a lower pay band. So team members end up getting paid the same for more responsibility. Any clarification around this would be appreciated. Different team member experiences: The experience you get at Health Catalyst is highly dependent on the team you are on or the manager you report to. This should be looked at in great detail. For instance, some managers go to bat for their team members, forward on opportunities and excel at career growth and development conversations while other managers are not as team member centric. I am hoping this type of feedback would come out through the 360 review process.

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Health Catalyst Response
5y
Thank you for this review and feedback, and thank you for your contributions to the company for more than five years! Thank you also for your kind words towards me, I appreciate it very much. I'm encouraged to read of the positives of your experience, including the company's mission-orientation, the work itself that is making a difference, and the benefits received as part of the compensation package at Health Catalyst. I appreciate your constructive feedback and advice as well, and find it to be insightful and resonant. Regarding the promotion process, we definitely slowed down the number of promotions in 2020, commensurate with the slowing of the company's growth through the pandemic. As our growth is ramping back up, we should see a commensurate uptick in the number of promotions in 2021, and the next wave of promotions (likely over 100) will occur in the next 2-3 weeks, which should be positive. I also agree that we need to keep our focus and even deepen our focus on each team member's experience with their direct supervisor. This may well be the most directly correlated element (even perhaps causal) tied to team member engagement. We'll also be implementing the 360-degree annual feedback process within the next month or so, and this will provide really important data about how we're doing -- what's going well and where we need to improve. We'll focus here. Finally, you have my commitment to keep the Health Catalyst Way at the center of our decision making in the months and years ahead. And that includes recognizing team members and their engagement at the center of the Health Catalyst flywheel. Thank you for your more than five years of contributions to that flywheel spinning faster and faster. I am very grateful to you for those contributions. Best, Dan
4.0
Feb 5, 2021

Great Company (Not So Great Pay)

Senior analyst engineer
Recommend
CEO approval
Business Outlook

Pros

We have a strong work from home culture with great perks to offset costs. We're proactive in the changing market and ensuring our product meets ongoing needs. We want to grow and be a positive change on healthcare. Employees lives outside of work have value. They've done a great job supporting employees through the COVID crisis in a lot of ways. I love that I'm working with clinicians at my client improving healthcare and patient care.

Cons

When I was hired on in fall of 2019, I was told there would be a 5% pay increase that January. That increase, the 401K match, the company vacation days, and the work from home capability was what made me accept a pay offer that was a little lower than market. January came and my raise was pro-rated to my time there—something that hadn't been told to me. I ended up making $20 more a paycheck. Okay, I figured, it isn't ideal but I still have the other stuff and a raise in 2021. Then with COVID we lost our 401K. Okay, it's a downturn those things happen but eventually it'll come back. Then we're told it's only coming back to 3% permanently. Now I start to get frustrated. I'm making less money than I should at my level and my 401K is actually less than it was at all my previous jobs. Then we're told company holidays are decreasing, which makes it harder to take PTO even if our total days aren't changing and no raises in 2021. Now I start to wonder if I made a mistake in leaving my old job as all the reasons I came are disappearing. I'm told even if I get the promotion I've been working towards, I won't see any raise due to the pay bands. Then I find out that people with experience commiserate with mine are being hired on at higher pay levels than me. Now I'm questioning staying long term. I love what I do, but I feel like I would be more valued if I quit and came back in a year.

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Health Catalyst Response
5y
I appreciate this review and feedback, and have read and reread it to try to ensure that I'm internalizing some important insights that have come through your feedback. I apologize for the multiple ways that the last twelve months have been discouraging for you, including changes that we've made to your compensation and benefits that have been negative. I sincerely hope that the equity grant and total compensation update you received this past Friday was a meaningful positive element to help counterbalance some of those negatives. It took some time to work our way through that approval process with the board, but I'm grateful for the end result, which has been the opportunity to recognize each team member at Health Catalyst with some meaningful increased ownership and equity, as a result of your tremendous hard work and contributions to our success. I acknowledge that this positive news has been a long time coming, but I hope that there is more positive news moving forward, both generally and specifically. I'd welcome the opportunity to visit with you 1:1 and/or encourage you to visit with Linda Llewelyn 1:1 as well to ensure we're internalizing your feedback and are working to advocate as effectively as possible on behalf of team members. Best, Dan
5.0
Feb 3, 2021

Right direction... need keep pulse on "game time" adjustments...

Technical director
Recommend
CEO approval
Business Outlook

Pros

Great culture, mission, and leaders. We are very forward thinking and look to meet client needs. We continue to build a holistic and integrated set of tools and products that will help clients with their data and analytic needs to help save lives and resources.

Cons

Salaries are competitive, but COVID has slowed the compensation growth curve and goal posts have changed a bit in relationship to raises, bonuses, etc. I would have hoped for compensation to have stabilized a bit more now that we are a year into COVID, but these are difficult times. Software development and client support, I think we are in a crucial time with clients and our DevOps teams as figure out the balance between scalability, profitability, and customer needs. We need to keep making sure clients are clear on what we can and can't offer, and also make sure we are not sacrificing client needs for the sake of scalability and profitability.

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Health Catalyst Response
5y
Thank you for your feedback, and thank you for your 5-7 years of contributions at Health Catalyst, and in such a demanding and critical role of Technical Director. I sincerely appreciate the work that you and your colleagues perform so capably for the company day-in and day-out. I also appreciate very much your support and your optimism for our company's future, even navigating the pressures of being a publicly-traded company, with associated expectations to achieve profitability and growth targets that are challenging to do simultaneously. I also hope that this week in particular will feel like a week of good news on the compensation front, as you receive news about an equity refresh grant and an update to our companywide bonus plan that should both be favorable to each team member at Health Catalyst. We'll discuss these items on Friday during our next All Team Member meeting, all in the context of our desire to keep our promise to every team member to strive towards paying above-market for every position, every team member, across every function, even with meaningful financial constraints. I agree also that we need to continue to make meaningful technology scalability progress, and this is certainly a theme of 2021 strategic planning, and we'll continue to make investments to improve here. Thank you again for your many contributions these past 5+ years at Health Catalyst. Best, Dan
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