Health Catalyst reviews

When I was hired on in fall of 2019, I was told there would be a 5% pay increase that January. That increase, the 401K match, the company vacation days, and the work from home capability was what made me accept a pay offer that was a little lower than market. January came and my raise was pro-rated to my time there—something that hadn't been told to me. I ended up making $20 more a paycheck. Okay, I figured, it isn't ideal but I still have the other stuff and a raise in 2021. Then with COVID we lost our 401K. Okay, it's a downturn those things happen but eventually it'll come back. Then we're told it's only coming back to 3% permanently. Now I start to get frustrated. I'm making less money than I should at my level and my 401K is actually less than it was at all my previous jobs. Then we're told company holidays are decreasing, which makes it harder to take PTO even if our total days aren't changing and no raises in 2021. Now I start to wonder if I made a mistake in leaving my old job as all the reasons I came are disappearing. I'm told even if I get the promotion I've been working towards, I won't see any raise due to the pay bands. Then I find out that people with experience commiserate with mine are being hired on at higher pay levels than me. Now I'm questioning staying long term. I love what I do, but I feel like I would be more valued if I quit and came back in a year.

- The company has a culture of "order taking" from clients. While we preach expertise, I have yet to meet anyone who is prescriptive in their approach to improving at their client site. Most analytics I've had to build aren't improvement related at all; just pointless client-specific report requests and data-dumps. It's very disappointing to join a company to fulfill an exciting mission, only to be let down that your work is just like working at any other hospital as analyst. - Health care knowledge is often more valued than actual technical skills. It was a little weird to me to be brought on as a junior team member when one of my team members at the highest pay-grade level in my organization had a hard time writing simple SQL queries. -Tooling is antiquated, and the culture of team members is resistant to change. We're still using QLikview as our primary analytics application, a tool that will be depricated soon, and lots of team members are digging in their heels about switching to anything else. - Expertise is not codified or wide-spread. You'd think after years of improving health care that there'd be well-known improvement best practices that were taught to new team members, but there has been no such thing. If we're trying to scale, our health-care improvement expertise needs to be taught to new team-members. Otherwise, I feel like I'm starting from scratch and will need 5 years in the company before I'm up to speed. - Your technical skills get dull if you only do client work - we're meeting hospital needs (20-30 years behind on technology) - don't expect to feel like a cutting-edge analyst. Catalyst provides a generous education allowance, but it's hard to take advantage of with client needs & duties. - It's very lonely to work here if you're newer - feels like there are several "in-groups" of early Health Catalyst joiners that all know each other, and I'm just a new-guy outsider. This has always been the case for me, even before the pandemic. - Project management is very scattered and disorganized, at least on the services side of things. Email is the primary tool used for delegating tasks and distributing information (Seriously? We're in the year 2020 now - there's no reason to send files through email & Trello is not that hard to learn/use).