Health Catalyst reviews

3.3

41% would recommend to a friend

(184 total reviews)
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Ben Albert

42% approve of CEO

24% positive business outlook

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184 reviews

Reviews about "Compensation"

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5.0
Oct 30, 2017
Recommend
CEO approval
Business Outlook

Pros

I've had the privilege of working for very mission-driven organizations in the past. I love coming to work and having a clear purpose. I can honestly say that I've felt more closely tied into the Health Catalyst mission than any other company that I've ever worked at. It's not that the previous companies didn't have clear missions - they truly did, but I feel more like I have the ability to contribute the Catalyst mission. Some of the things that I love about my job: Flexibility - I can do my job in the office or at home or other remote locations - as long as I stay effective then it doesn't matter where I am. No Micromanagement - I have information, tools, and help to do my job and I'm allowed to do it in a way that encourages creativity and helps me to simultaneously learn. Uncomfortable, in a good way - I have been at Health Catalyst for years and have always felt just the right level of support from my colleagues and managers, but that healthy level of uncomfortable that is a sign I'm always learning and growing. I've been given tasks and assignments that have truly challenged and continue to challenge me...and I like that. I get encouragement and help along the way but I get the pressure to deliver and deliver quality as well. Great opportunities for growth for nearly 4 years now of my employment! It looks to me like that will continue for years and years to come because Healthcare needs a lot of help and we'll continue to be challenged to make it better. Stellar Leadership - Our Executive team is comprised of really good folks that I like and trust. Not everything is sunny and perfect all of the time but challenges are communicated transparently and we work as a company to solve them. It is awesome to see leadership not as just people in positions but true leaders that I can look up to and learn from. Excellent Pay and Benefits - Health Catalyst definitely looks out for the their employees and is always looking for ways to make employment at HC a better experience. Since I started years ago I've only had more benefits heaped on and I was already happy back then. That's a great trend! I've been rewarded for working hard and doing my best to add value to what we do and it only makes me want to work even harder and add more value. I think this strategy of over-investing in employees really pays off and results in much more engaged employees, a better place to work, and a more successful organization overall. Focus on Employee attributes of Smart, Hard-working, and Humble - Because this is paramount in our hiring, I get to work alongside the best of the best. An honest focus on those attributes has attracted the best talent and that is one of the reasons I learn everyday in my job. I work with the best in the industry and those that are willing to share their knowledge and talents. This cannot be overstated - my co-workers are the best part about my job. They are people I genuinely like, trust, and respect. It makes work fun and very rewarding.

Cons

I'm obviously a fan of the company and love working at Catalyst so I don't have a lot of cons to share but here are some thoughts: Growing pains - There has been significant company growth since I started my employment. Some processes have to scale and change as that growth occurs. The company used to have a small company feel where everyone knows each other but that has noticeably and understandably dissipated and I miss it. This also means strategic reorganizations to keep our departments manageable and align ourselves better with changing markets. This results in undergoing a lot of change in a short amount of time. Rapid change is difficult and can be confusing at times. Things always turn out well when the dust settles but things do get quite dusty from time to time. I expect anyone unaccustomed to that rapid type of change would not be very happy at Health Catalyst. I understand it's necessity so I always adapt and try to do my part to make it work, so I've learned to adjust to it and more importantly to just expect it.

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Health Catalyst Response
8y
Thank you for your well thought out and comprehensive review, and I agree that we have experienced a lot of rapid change this year. I really appreciate the collective efforts of our team members in helping us to soldier through our challenges. We are truly on a daily 20 mile march.
5.0
Oct 13, 2017
Recommend
CEO approval
Business Outlook

Pros

This company has the best culture of any company I've ever worked with. They strive to improve and hold humbleness in the highest regard. They treat their employees fairly and have great benefits and compensation programs.

Cons

I would say the only con is that it is a smaller, growing company so some areas are less organized. And, being flexible is a must in that time of a company.

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Health Catalyst Response
8y
Hey there Minnesota! Love you guys out there in APR! I know your group would love to feel more integrated, and we want you to be as well. I am hopeful that you are feeling the efforts here, and apologize if they feel slower than they should. Please know that this is something we think about, that it is an area where we are trying new things, and that we as a leadership team are incredibly grateful for the work that you each do for Health Catalyst-- the APR group is doing fantastically well, and we are so grateful for it!
5.0
Mar 22, 2017

Mission-Driven and Team-Member Focused

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Health Catalyst has a soul. The company exists to be an enabler of massive outcomes improvement in healthcare. That is a mission worth contributing to every single day. The leadership team has focused on creating a best place to work for all team members, and consistently demonstrates this commitment through their actions. Two months ago after the leadership team reviewed our semi-annual Gallup team member engagement survey results (the company uses Gallup to survey team members, and every people manager's bonus is tied to maintaining industry-leading engagement--and the company consistently scores in the 98th or 99th percentile) they highlighted a pattern of feedback from team members about the remote team member experience. So they held a small-group discussion where they invited anyone at the company who would like to attend to come and talk about what's working and not working for remote team members. Within two weeks they introduced new policies addressing and improving a few of the more significant challenges. They have followed this same process dozens of times, making many changes that improved the team member experience.

Cons

The leadership team has chosen to follow a consensus-oriented decision making approach for company-wide, strategic decisions. The upside of this approach is that the leadership team rarely makes a bad decision. But the downside is that they take longer than some management teams to come to a decision. As the company scales, I believe the decision making approach will need to evolve towards more delegated decision making and trust towards the functional leads to make the right calls. Also, a strength at Health Catalyst is that we feel like a family--team members feel that the leadership genuinely cares about them, and there is a stated policy to give team members who have had a performance problem a second chance. This produces some incredible turnaround successes and deep loyalty and commitment. It's probably one of the reasons the voluntary turnover rate is so low (3-4% per year). However, there is downside to this approach--sometimes the performance issues don't get corrected, and it takes longer to resolve these performance problems. I think the company can evolve this approach to move through the second-chance process more rapidly and then rely on offering a generous severance package when the second chance didn't work, but move more quickly.

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Health Catalyst Response
9y
Thank you for your thoughtful review, and I agree with several of the common threads that exist within your post. Health Catalyst does indeed have a soul. It is the sum of our collective decisions, values, and behaviors that define our culture, and ultimately who we are. I also think that you are right about the evolutionary process that takes place within any organization. You touched on a couple specifically in your post-- consensus-oriented approach by the leadership team evolving to more distributed decision-making, requiring more trust be placed with functional leads, and evolution of our second-chance process. These, along with others, are great examples of what worked well in the past, but past success doesn't necessarily ensure the best approach for the future. I think that you will continue to see evidence of changes in several places within our organization, as we collectively work to evaluate processes against our growing and evolving organization, as we always attempt to suggest, discuss, and adopt change when necessary. Now, as we all know from our work with our own partner customers, change is hard. It takes time, and requires thought and care to ensure success. The truth is we are never done. We should always be willing to tweak and improve. Thanks again for your thoughtful comments!
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