Health Catalyst reviews

3.3

44% would recommend to a friend

(782 total reviews)
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Ben Albert

28% approve of CEO

24% positive business outlook

Health Catalyst has an employee rating of 3.3 out of 5 stars, based on 782 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Catalyst employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

782 reviews
4.0
May 12, 2023
Recommend
CEO approval
Business Outlook

Pros

The company really tries to listen to team members. I understand the struggles between being a public company and meeting the expectations of Wall-Street, all while trying to provide the best experience for team members. Sometimes when things are tight these two can be in conflict. Health Catalyst tries to maintain that balance with good benefits and flexibility in how and where we are able to work.

Cons

We started out as an outcomes improvement company who was really trying to change healthcare one health system at a time. The move to a publicly traded company has pushed us towards products first and now it feels that the improvement conversations are not even happening. We have developed the 7 question improvement framework as well as the 3 systems approach to outcomes improvement, and those feel like they have fallen by the wayside as the acquired companies and team members haven't been taught or brought to understand the methodologies. It doesn't even feel like we talk about this any more, which is sad because it is our mission.

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Health Catalyst Response
2y
Thanks for your insightful review. I agree with you that we are an outcomes improvement company and that market realities have been difficult. We have needed to make strategic adjustments that rely on building strong and deep partnerships with our clients, but we must always strive to keep our mission to drive massive measurable improvement as our guide. I believe our tech-enabled managed services offering has incredible potential to ramp up and scale improvement throughout the industry. It helps healthcare organization address efficiency issues, it brings on new world-class team members to Health Catalyst, and we benefit from these new team members’ experiences in driving improvements. We will look for these “win-win-win” scenarios whenever possible. Team member engagement drives our flywheel and is our priority both as a leadership team and myself personally. While we try to live up to all of our values and operating principles, there are times we will fall short. Please keep sharing when that feels like the case. We love and appreciate every team member at Health Catalyst, and will continue to strive to enable every team member’s high engagement in a mission that aims to positively impact every person on the planet. Thanks for you contributions to our success!
5.0
May 5, 2023

Great company

Recommend
CEO approval
Business Outlook

Pros

fairly transparent with great benefits work from home opportunities

Cons

none that I can thing of at the moment

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Health Catalyst Response
3y
Thanks for your contributions to our success. I wish you all the best!
3.0
May 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Health Catalyst aspires to be a great workplace, and they are sincere about that. At the leadership level, they espouse great cultural attributes and operating principles. The recent pivot in technology and realignment of business units looks like a good decision to get things back on track.

Cons

The culture has been slowly degrading. I think the culture now is just to appease clients, and this kind of short-term thinking is hurting the company and clients. The financial climate in health care has meant no investment in cultural events. This used to be a fun and engaging place to work. It isn't right now. Returning to being a great workplace will take a couple of years. Other problems are work-life balance and the use of proprietary tools. Many of us worked and sacrificed for the company during the tough times and were let go. Dedication or skill didn't seem to save them. Those employees are now facing situations where the proprietary tools we use hinder their job search. We really need to switch to off-the-shelf products.

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Health Catalyst Response
3y
I appreciate your thoughtful feedback. We have made choices and changes we believe to be in the best interest of our client partnerships and in continuing our important mission. I also recognize that while we try to live up to all of our values and operating principles, there are times we will fall short. I would like to understand if there are specific situations we can help address here. Please reach out to me, if you are comfortable, or Linda Llewellyn, so we can discuss your concerns. Thanks for your more than 8 years of contributions to our success.
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Glassdoor has 845 Health Catalyst reviews submitted anonymously by Health Catalyst employees. Read employee reviews and ratings on Glassdoor to decide if Health Catalyst is right for you.