Does Health Connect America pay their employees well?

According to anonymously submitted Glassdoor reviews, Health Connect America employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Health Connect America. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Health Connect America?

44% of Health Connect America employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Health Connect America 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Health Connect America?

Therapist (41) , Family Development Specialist (32) , Program Director (9) , Direct Care Professional (7) , Office Manager (7) , Administrative Assistant (6) , QMHP (6) , Case Manager (4) , Clinical Supervisor (4) , Counselor (4) , DCP (4) , RBT - Registered Behavior Technician (4) , Care Coordinator (3) , Community Support Specialist (3) , Direct Care Provider (3)

What are the pros of working at Health Connect America according to real employee reviews?

"Flexible schedules with great support." ((in 13 reviews)); "Flexible hours and able to make your own schedule." ((in 12 reviews)); "Flexible schedule, great mission, D&I, independence and creativity are welcomed." ((in 9 reviews)); "Great people to work with and for." ((in 9 reviews)); "Wonderful opportunity to make a difference in the lives of families and children, has the potential to be a great environment" ((in 8 reviews))

What are the cons of working at Health Connect America according to real employee reviews?

"low pay and too much paperwork" ((in 37 reviews)); "no training and not great" ((in 10 reviews)); "If you don't meet your expected they cut your salary." ((in 5 reviews)); "Benefits were poor and pay was lacking" ((in 5 reviews)); "Terrible benefits, basically catastrophic insurance." ((in 4 reviews))

What are the top reviewed Health Connect America locations?

Nashville , Pulaski , Franklin , Gainesville , Alexandria , Gulfport , Russellville , Jasper , Florence , Athens , Dyersburg , Memphis , Atlanta , Clarksville , Johnson City , Knoxville , Gallatin , Decatur , Mobile , Culpeper , Roanoke , Mississippi State , Savannah , Chattanooga , Columbia , Dallas , Bessemer , Norton , Charlottesville , Byhalia

Health Connect America reviews

3.3

44% would recommend to a friend

(285 total reviews)

Kristi Shain

60% approve of CEO

42% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.3

Career opportunities

3.2

Culture & values

3.1

Work/Life balance

2.8

Senior management

2.6

Compensation and benefits

Health Connect America has an employee rating of 3.3 out of 5 stars, based on 285 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Health Connect America employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

285 reviews

4.0

Apr 7, 2025

Great people

Fct counselor

Recommend

CEO approval

Business Outlook

Pros

Great people and the program has so much potential. I genuinely hope they work out the kinks and get it running smoothly. I just couldn’t be a part of the team as it goes through that process.

Cons

Training was inadequate, rushed, and did not prepare me for the position. The caseload was geographically impossible to manage and no insight was sought from staff. It felt as though we were being micromanaged and given busy work while the company pivoted from one training plan to another. The position is predominately evening and nights hours, however multiple days per week early morning meetings were mandatory . This led to little work life balance or any ability to work another job to supplement the lower level pay being offered.

Health Connect America Response

1y

Thank you for sharing your feedback. We’re pleased to hear that you had positive experiences with your team and saw potential in the program. We appreciate your well wishes and understand that not every environment is the right fit for every person, especially during times of organizational development. We recognize that roles in community-based services can be complex, and feedback like yours is helpful as we continue to evaluate and evolve our training and operational processes. Scheduling and workload balance are ongoing areas of focus, and we remain committed to finding solutions that support both the needs of our teams and those we serve. We appreciate the time you spent with us and wish you the best in your future endeavors.

1.0

Apr 3, 2025

Appearances are deceiving

Program director

Recommend

CEO approval

Business Outlook

Pros

Able to individually help clients and establish lasting relationships with co-workers and community partners.

Cons

No work life balance. High expectations that continue to increase with little to no support. Takes advantage of employees who have a true desire to make a change in the world.

Health Connect America Response

1y

Thank you for sharing your experience and for your years of service and commitment to the mission. We’re glad to hear that your role provided opportunities to make a difference in the lives of clients and to build meaningful relationships with colleagues and community partners — those connections are at the core of the work we do. We understand that the demands of this field can be intense, and experiences may vary depending on role, location, and individual circumstances. We continue to look at ways to enhance support and maintain a culture that aligns with our mission and values. We appreciate the impact you made during your time with us and wish you continued success in your career journey.

2.0

Mar 17, 2025

Such potential

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Being able to help the community

Cons

Poorly managed from the state and corporate levels.

Health Connect America Response

1y

Thank you for sharing your thoughts, and for your years of service and dedication. We're especially grateful for your commitment to helping the community — it’s that shared sense of purpose that drives everything we do. We understand how important strong leadership and clear direction are at every level of the organization. We are actively working to strengthen our systems, enhance communication, and support consistent, mission-driven leadership across all regions. Your feedback is valuable, and we’re committed to learning from the experiences of those who have helped shape who we are. We wish you the very best in your continued work and thank you again for the impact you made during your time with us.

Viewing 25 - 27 of 285 Reviews

Jobs at Health Connect America

Family Centered Treatment Specialist

Charlotte, NC

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Family Centered Treatment Specialist

Family Centered Treatment Specialist

Greenville, NC

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Family Development Specialist

Double Springs, AL

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Family Centered Treatment Specialist