Health Fidelity reviews

- A lot of typical small company challenges: lack of resources (though this has been much less stressful than my past work experiences), documentation is lacking, any turnover makes a big impact. - Recently some really good employees have left. This might be related to Covid, but it's concerning nonetheless, especially with mentions in other reviews. - It seems like Engineering has some management problems, but I don't work closely enough to understand what's going on there. - If you work with protected health information, you have to jump through tech hoops for compliance reasons and it can be a pain (especially if something breaks). - There are quite a few different products/tools (some of which are easily confused) and it takes a long time understanding how it all fits together. Newer products might still be under construction.

I think that what I see as being the real cons of working at Health Fidelity are inherent to this being a healthcare startup. Healthcare is a relatively dry and typically boring industry, and so a lot of the business problems that we solve end up being on the dry and boring side as well. The fact that this is a small company also comes with some inherent downsides. There's not going to be multiple experts on every subject, so you may find yourself running into technical challenges with no real "deep subject expert" to turn to. Also nailing down and documenting exact technical requirements is harder at companies that are too small to have dedicated teams for such tasks. Another minor downside is that small companies can't really have dedicated on-call staff, so developers have to take two week shifts of being on-call. It basically never comes up that there's an emergency outside of normal work hours, but it's mildly annoying to have to be prepared to deal with some emergency potentially happening for two weeks at a time. So overall, I wouldn't say that there are significant cons other than the ones that are inherent to being a small healthcare company. And there's not terribly much Health Fidelity can do about that without completely changing who they are and what they do.