Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 982 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.4 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 126 reviews)); "Great people and a good company that truly believes in its product." ((in 53 reviews)); "Great team members" ((in 41 reviews)); "Work life balance was great" ((in 38 reviews)); "Accepting and patient managers, work from home, you don't have to be treated as a punching bag for customers, supportive, good environment" ((in 32 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 26 reviews)); "They show their "purple culture" through constant layoffs." ((in 19 reviews)); "They threw new people on phones with little training and no help." ((in 14 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews)); "Awful managers." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

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HealthEquity Inc.

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

5.0

Nov 1, 2022

Great company

Member service representative ii

Recommend

CEO approval

Business Outlook

Pros

The ability to work from home have great benefits. They make you feel welcome

Cons

Learning all of the different platforms we work of of

HealthEquity Inc. Response

We're happy to hear that you are enjoying our robust benefits! Thank you for the hard work you have put in to go above and beyond in learning different platforms. We appreciate your contributions!

5.0

Nov 1, 2022

Purple Company

Member service representative

Recommend

CEO approval

Business Outlook

Pros

HealthEquity has top notch concern for all of its team members. You really feel like a great big family. I love the leadership being approachable and showing consideration for thoughts and suggestions. HealthEquity knows what it is doing to help support its members and team members!

Cons

I don't have any cons.

HealthEquity Inc. Response

Thank you for sharing a great review! We're thrilled to hear that you feel valued and supported by our remarkable team members and leaders. We deeply value each team member and thank you for your individual contributions!

5.0

Nov 1, 2022

Love working here

Member service specialist ii

Recommend

CEO approval

Business Outlook

Pros

I can work from home The managers are great and very good to work with The company genuinely cares about the employees The benifits are amazing

Cons

It gets a little hectic during peak season

HealthEquity Inc. Response

Thank you for an awesome review! We're glad that you have had a purple experience with your leaders and feel valued. We hope that you will be able to take advantage of our many wellness benefits during peak season to maintain a healthy balance! Let your leader or your people business partner know if there is anything they can do to support you. Thanks for your contributions!

Viewing 415 - 417 of 949 Reviews

Jobs at HealthEquity Inc.

Service Ops Support Analyst

Sr Third Party Risk Analyst (TPRM)

Director, AI Enablement

Director, Pricing Strategy

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