Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 979 reviews left anonymously by employees. This rating has decreased by 13% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Director (12) , Member Services Representative (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 128 reviews)); "Great people and a good company that truly believes in its product." ((in 48 reviews)); "Great team members" ((in 39 reviews)); "Good Work/Life Balance" ((in 38 reviews)); "Pay was great" ((in 38 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 25 reviews)); "They show their "purple culture" through constant layoffs." ((in 20 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "Awful managers." ((in 13 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What HealthEquity Inc. locations have received the highest employee ratings?

Price , Atlanta , Phoenix , Louisville , Irving , Draper , Milwaukee , Dallas

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HealthEquity Inc.

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(947 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

3.0

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

947 reviews

3.0

Aug 3, 2025

Use to be good

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Purple Culture is really great

Cons

New board members, lay offs, change of mission focus

HealthEquity Inc. Response

9mo

Thanks for sharing your experience. We’re glad you’ve experienced our remarkable Purple culture! It’sn really what makes HealthEquity special. We also hear your concerns around recent changes. Our goal is to grow in a sustainable way that supports teammates while making sure we keep earning the trust of our members. We know change isn’t always easy, and we appreciate your honesty in sharing this feedback.

1.0

Jul 30, 2025

Awful, awful, awful.

Team member

Recommend

CEO approval

Business Outlook

Pros

You can work from home.

Cons

Layoffs. Awful managers. Outsourcing work. US based employees working 15+ years laid off so they can pay people from other countries less money. Managers yell and swear at employees, HR does nothing. Systems do not work. Cards always declining. Customer service doesn’t have knowledge regarding the plans like they used to. Never get actual helpful answers or education like they prided themselves for in the past.

HealthEquity Inc. Response

9mo

Thank you for sharing your experience. We’re glad you’ve found value in the flexibility to work from home, and we also hear the concerns you’ve raised. HealthEquity is focused on growing sustainably so we can continue meeting the needs of our members while supporting our teammates. We know times of change can be challenging, and we’re appreciative of your honesty as we work to balance member trust with teammate support. We hope you take the time to report concerning behaviors or privacy concerns to your upper leadership or your People Business Partner. We appreciate you taking the time to share your perspective.

4.0

Jul 29, 2025

Great Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Amazing culture and people to work with. Strong mission-based company.

Cons

Processes need to be more efficient, too much complexity.

HealthEquity Inc. Response

9mo

Thank you for your feedback! We’re glad you’ve experienced the amazing culture, people, and mission that make HealthEquity unique. We also hear your point about efficiency and complexity — we hope to simplify and better support our teams as we grow.

Viewing 55 - 57 of 947 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

AVP Corporate Reputation & External Communications

Sr Contracts Administrator

Manager, Data Program Management

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