HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(947 total reviews)
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Scott Cutler

31% approve of CEO

53% positive business outlook

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 947 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

947 reviews
5.0
Mar 8, 2014

Glad I joined the team

Recommend
CEO approval
Business Outlook

Pros

Professional development, work flexibility, and camaraderie.

Cons

There are some growing pains, but that comes with the territory.

4.0
Jan 6, 2009
Recommend
CEO approval
Business Outlook

Pros

The best reasons to work for Health Equity would be the work place. The people that work there are very friendly and the atmosphere is great. When I worked there I was able to advance and they were always willing to listen to an opinion, no matter what kind of work you did in the company. It was very enjoyable and easy to keep yourself going everyday because there were people around you who wanted you to succeed. The upper management did very well with making sure that they knew and recognized everyone in the company and there were very good incentives.

Cons

It is a smaller company, I think it just got started maybe in 2005, so they are still on their way up. That said it had all of the perks available to be gotten. As I was leaving they were starting to hire a bunch more people and I could definitely tell the feeling of a small business and more friendly atmosphere was beginning to leave. It was definitely on its way to a more of a business and a "down to business" attitude. It's on its way to not knowing everyone's names. Other than that I don't think there was any other downsides.

3.0
Oct 4, 2021
Recommend
CEO approval
Business Outlook

Pros

There are a lot of amazing people that work here, at least at the lower levels. They offer a good selection of benefits, although they are on the expensive side.

Cons

The company is more focused on growth than taking care of their employees. They have made 2 major acquisitions during the covid pandemic and will soon close on a 3rd totaling hundreds of millions of dollars at the same time telling employees that because of financial stress they were suspending many of our benefits and we shouldn't expect to see substantial salary raises this year. To be honest they have rarely offered substantial pay raises so that wasn't a surprise. Well I take that back. Regular employees don't get big raises, but the CEO sure did. His total compensation package went up by about $4.1 million or 79% during the pandemic. His compensation is probably a lower right now because the stock he was awarded has decreased dramatically in value. Jon Kessler likes to tell us in all hands meetings that there's no predicting stock value and what will make it go up or down. The stock market has been crazy (think AMC and Gamestop as examples), but when the company issues 5 million additional shares of common stock it doesn't take a genius to understand that this will dilute the value of the existing stock via supply and demand. They raised over $400 million from this stock offering and yet they still felt they needed to suspend our benefits and cut back on raises. The company also raises some interesting privacy concerns. They work overtime to protect their customers' data. However, when it comes to their employees it's a different story. When they sent us home to work remote because of covid they required us all to sign a working from home agreement. In that agreement was a clause that allows HealthEquity to come and search our home office whenever they want. There were no limitations in the clause. It did not say that they needed probable cause, or it was only during reasonable hours of the day, or even who is allowed to perform the search. I'm not lawyer, but the way it was written makes it seem like I could barge into my coworkers home and tell them that I represent HealthEquity and I am there to search their home office. In their ongoing employment agreement there is another clause. This clause gives HealthEquity the right to search any electronic device that is on HealthEquity property. So they can search your phone or tablet or personal laptop if you happen to bring it with you. It also give them the right to search your backpack and your car. So basically you have to give up all rights to privacy to work for HealthEquity. I don't know if this is becoming common among companies, but it is the first time I have ever had to sign such agreements just to work for a company.

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HealthEquity Inc. Response
4y
Thank you for your review of HealthEquity on Glassdoor. I would agree with you that there are a lot of amazing teammates working here! I would also agree that acquisitions and COVID have had an impact on several areas of the business. Those impacts, positive or negative, have encouraged leadership to focus even more on the team member experience. We work hard to make sure our compensation and benefits are comparable to market rates. Additionally, as you know, HealthEquity takes security very seriously, as we want to protect our teammates, partners, and customers. Although policies are required, we like to think that we can live those policies in a way that is conducive to our culture and that wouldn't make anyone uncomfortable. Though you are no longer with the company, we appreciate your candid and specific feedback and it will certainly help us to level up and provide a more remarkable experience for our teammates. Thank you!
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Glassdoor has 979 HealthEquity Inc. reviews submitted anonymously by HealthEquity Inc. employees. Read employee reviews and ratings on Glassdoor to decide if HealthEquity Inc. is right for you.