Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 12% over the last 12 months. 52% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

52% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 131 reviews)); "Great people and a good company that truly believes in its product." ((in 54 reviews)); "Pay was great" ((in 37 reviews)); "Great team members" ((in 36 reviews)); "Good Work/Life Balance" ((in 34 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"They show their "purple culture" through constant layoffs." ((in 19 reviews)); "Awful managers." ((in 15 reviews)); "average salary compensation and lack of pay transparency" ((in 12 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 11 reviews)); "Upper management has lost touch with the front line workers." ((in 11 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

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HealthEquity Inc.

HealthEquity Inc. reviews

3.2

52% would recommend to a friend

(949 total reviews)

Scott Cutler

30% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

1.0

Oct 21, 2024

Overwhelming

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Overwhelming work environment. They're always increasing workload without increasing pay.

Cons

I currently have nothing positive to say right now. Especially after 3 years

HealthEquity Inc. Response

Thank you for sharing your perspective with us. We're sorry to hear that the workload has been overwhelming, and we appreciate the dedication you've shown over the past three years. Your feedback on workload, pay, and management’s approach to customer relations is valuable, and we’re committed to looking for ways to improve these areas to better support our teams. We greatly value each teammate and their experience.

3.0

Oct 19, 2024

administrative work supporting Clients needs are great the staff knows more than MGMT.

Client service representative

Recommend

CEO approval

Business Outlook

Pros

It's a great job for me because I love solving issues for clients and the instant gratification when I can fix their issues that have been ailing them for months. The company benefits for health plans are moderate packages, compensation is what it is, and one will not get upper-middle-class status here.

Cons

Over it, complaining to management about internal issues or metrics is like thinking HR is there for the employees. HR is ALWAYS there to protect the Company.

HealthEquity Inc. Response

Thank you for sharing your honest feedback. It’s clear you’re passionate about helping clients and find real satisfaction in solving their issues to drive our mission forward—that’s fantastic to hear! We understand that you’re seeking more support from management, especially regarding metrics and day-to-day challenges, and we appreciate your perspective on wanting more guidance and knowledgeable supervision. Your thoughts on company support are noted, and we’ll continue working towards improvements that help all teammates feel supported and valued for their contributions beyond numbers.

5.0

Oct 17, 2024

Best place I have ever worked

Business continuity analyst

Recommend

CEO approval

Business Outlook

Pros

Great Benefits Great Culture Promotes Employee Success

Cons

NONE I have nothing but positive things to say

HealthEquity Inc. Response

We appreciate your remarkable review! We're thrilled to hear about your positive experience. Thank you for your contributions towards our mission and our culture.

Viewing 142 - 144 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)

Sr Custom Contracts Administrator

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HealthEquity Inc.

HealthEquity Inc. reviews

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Reviews by job title

Overwhelming

administrative work supporting Clients needs are great the staff knows more than MGMT.

Best place I have ever worked

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