Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 981 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 52% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.5 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 123 reviews)); "Great people and a good company that truly believes in its product." ((in 51 reviews)); "Pay was great" ((in 39 reviews)); "Great team members" ((in 38 reviews)); "Good Work/Life Balance" ((in 36 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 26 reviews)); "They show their "purple culture" through constant layoffs." ((in 17 reviews)); "Awful managers." ((in 14 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 13 reviews)); "The culture is probably gone for good and communication with upper management is nonexistent." ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

31% approve of CEO

52% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

5.0

Apr 6, 2024

Excellent Company

Outsourced ops manager

Recommend

CEO approval

Business Outlook

Pros

Excellent company to work at with a great culture. Lots of great benefits including, remote work, many holidays off, and opportunities for career growth. Leadership is caring and understand work/life balance. There is also very clear communication from the top down on just about everything: Culture, goals, etc.

Cons

None that I can think of at this time. Glad to be a part of this organization.

HealthEquity Inc. Response

2y

Thank you for your wonderful review of HealthEquity! Hearing about your positive encounters with our Remarkable culture, the camaraderie among teammates, and the comprehensive benefits we offer is incredibly encouraging. We deeply appreciate every one of our team members and the unique experiences they bring. It's the dedication and commitment of our teammates that allow our mission to be pushed forward. We're sincerely grateful for your commitment and contributions towards achieving our shared goals. Your efforts play a crucial role in our collective success. Thank you for being an invaluable part of our journey!

2.0

Apr 4, 2024

The company itself is great

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

The atmosphere is great and the supervisors will try to help you as much as they can.

Cons

The training and the information provided can be a bit overwhelming. Training for a job like this, especially if it's your first time doing something like this, i would like for it be longer than 4 weeks. They don't spend any time on the subject matter and are rushed on to the phones your last week of training. Though you do have someone helping you on the other end all that ends once you are in the nest. Your are put in a room with at least 50 to 60 other new employees who for the most part don't know what they are doing and only three supervisors at any given time to help you. Trying to ask a question in a sea of other questions and it becomes a hit or miss if your question actually gets answered. So good luck. Also, once you are out of training there is no going online to review and of the materials that they have.

HealthEquity Inc. Response

2y

Thank you for sharing your thoughts on HealthEquity. It's wonderful to know that our Purple culture resonated with you! However, we're sorry that your training experience fell short of your expectations. Please know that your feedback is incredibly valuable to us and will be communicated to our leadership team. Ensuring an enriching teammate experience is at the heart of our continuous improvement efforts. We're grateful for your contributions and extend our best wishes for your future success.

5.0

Apr 3, 2024

Loving the Purple Culture

Support engineer

Recommend

CEO approval

Business Outlook

Pros

The support that I receive from leadership and teammates is remarkable! The company as a whole is always making efforts to improve our experience with working remotely.

Cons

Honestly, I have no Cons for my company currently. At this point, it would be very disappointing to not retire here.

HealthEquity Inc. Response

2y

Thank you for sharing such a Remarkable review of HealthEquity! We are absolutely delighted to learn about the positive experiences you've had with our leadership and your fellow teammates. We're proud to see our team members cultivate a supportive and inclusive atmosphere that truly sets us apart. Your contributions have been invaluable to our collective growth and success. We sincerely appreciate the time and effort you've invested in making HealthEquity a great place to work. Thank you for being an integral part of our community.

Viewing 199 - 201 of 949 Reviews

Jobs at HealthEquity Inc.

Member Service Specialist I

Regional Sales Executive

Sr Third Party Risk Analyst (TPRM)