HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)
avatar

Scott Cutler

33% approve of CEO

53% positive business outlook

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

949 reviews
2.0
Nov 1, 2022
Recommend
CEO approval
Business Outlook

Pros

The ability to work from home.

Cons

Too many to count lately. Very poor management. Very poor training. Very poor customer service. ( Not great considering that used to be what we were known for)

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HealthEquity Inc. Response
3y
Thank you for taking the time to leave an honest review. We're glad that you are enjoying our remote environment! Your feedback is very valuable in helping us improve, so we will pass this information on to our leaders. We hope that you have taken the time to speak with your individual leader or people business partner. HealthEquity is taking steps to improve leadership training and resources to provide the best experience for team members. Thank you for being patient with us as we navigate the change and growth processes!
3.0
Oct 4, 2022
Recommend
CEO approval
Business Outlook

Pros

Work life balance was good Leadership up to the CXO level was incredible People and other team atmosphere was great

Cons

CXO leadership stopped listening when the direction recommended didn't fit their agenda.

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HealthEquity Inc. Response
3y
Thank you for taking the time to leave an honest review. We are so happy to hear that you had a positive work/life balance and felt supported by your team members. Your experience at HealthEquity is important to us and we will take this feedback to our leaders. Wishing you the best of luck in your future endeavors.
3.0
Sep 15, 2022

Wish I could shave off a half star

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- HSA benefit - Remote work flexibility - Growth opportunities - Mostly recession proof - Can disconnect at the end of the day

Cons

- Hectic environment - Entitlement among "teammates" leads to constant disrespect towards other departments - Decision making is often reactive rather than proactive - Burnout is real easy to achieve and hard to bounce back from - Primary policy is to never inconvenience anyone, regardless of the situation - Wages are still not where they should all be, but there are signs of improvement

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HealthEquity Inc. Response
3y
Thank you for your candid review. We are glad to hear that you have enjoyed the benefits of our flexible work culture and our growth mindset. We are grateful for the work that you do and your contributions to HealthEquity. Although we strive for excellence, we apologize that you have had any negative experiences while we navigate changes within the organization. Your feedback is important, and we encourage you to share your concerns with your manager as well.
Viewing 229 - 231 of 949 Reviews

Glassdoor has 982 HealthEquity Inc. reviews submitted anonymously by HealthEquity Inc. employees. Read employee reviews and ratings on Glassdoor to decide if HealthEquity Inc. is right for you.