Is HealthEquity Inc. a good company to work for?

HealthEquity Inc. has an overall rating of 3.2 out of 5, based on over 982 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 53% of employees would recommend working at HealthEquity Inc. to a friend and 53% have a positive outlook for the business. The best reviews about HealthEquity Inc. have been left by employees working as Business Analyst , Client Service Representative and Service Delivery Manager .

Does HealthEquity Inc. pay their employees well?

According to anonymously submitted Glassdoor reviews, HealthEquity Inc. employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at HealthEquity Inc.. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at HealthEquity Inc.?

53% of HealthEquity Inc. employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HealthEquity Inc. 3.4 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at HealthEquity Inc.?

Member Service Representative (41) , Customer Service Representative (28) , Service Delivery Manager (28) , Manager (25) , Member Service Specialist (20) , Member Services Specialist (20) , Senior Software Engineer (18) , Implementation Manager (13) , Member Services Representative (13) , Director (12) , Analyst (11) , Client Service Representative (11) , Software Engineer (11) , Business Analyst (10) , Member Service Representative II (9)

What are the pros of working at HealthEquity Inc. according to real employee reviews?

"Great benefits and the company is well diverse." ((in 122 reviews)); "Great people and a good company that truly believes in its product." ((in 53 reviews)); "Great team members" ((in 42 reviews)); "Good Work/Life Balance" ((in 37 reviews)); "HealthEquity leadership is great!" ((in 30 reviews))

What are the cons of working at HealthEquity Inc. according to real employee reviews?

"Management was appalling." ((in 26 reviews)); "New CEO directs large layoffs in all departments and did it strategically so they didn't have to provide state warn notices." ((in 20 reviews)); "The content we go over needs at minimum 6 weeks of training." ((in 14 reviews)); "Awful managers." ((in 13 reviews)); "average salary compensation and lack of pay transparency" ((in 12 reviews))

What are employees saying about HealthEquity Inc. layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about HealthEquity Inc. layoffs and their outlook for job security at HealthEquity Inc. in 2026.

What are the top reviewed HealthEquity Inc. locations?

Draper , Irving , Salt Lake City , Dallas , Tempe , Louisville , Milwaukee , Phoenix , Price , San Mateo , Atlanta , Lehi , Sandy , New York , Houston , Seattle , South Jordan , Richfield , Kansas City , Mesa , Celina , Texas City , San Diego , San Francisco , Parker , Miami , Alpharetta , Utah , Dallas-Fort Worth , Cleveland

HealthEquity Inc. reviews

3.2

53% would recommend to a friend

(949 total reviews)

Scott Cutler

33% approve of CEO

53% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.4

Compensation and benefits

3.3

Culture & values

2.9

Career opportunities

2.8

Senior management

HealthEquity Inc. has an employee rating of 3.2 out of 5 stars, based on 949 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HealthEquity Inc. employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

949 reviews

5.0

Sep 1, 2017

Best Company I've worked for

Software development manager

Recommend

CEO approval

Business Outlook

Pros

The company truly cares about employees needs. I've worked at my fair share of companies in the tech arena. HealthEquity, even though tech isn't their primary focus, has been the best place hands down that I've ever word for. My direct manager is very engaged with my concerns and is constantly giving me feedback on how I can improve. Recently the company, I can only speak for engineering, a career path that gives you specific goals to advance your career. Managers work with their people to help them advance to where ever they want to go. Each month there is a selection of different lunch and learns where they bring in food and ofter all sort of different topics. Most of the class are taught by the more senior team members in their respected fields.

Cons

As with any company they are not without their faults. There are some very lofty goals that can put pressure to perform. They are also not the most competitive in the market when it comes to salary but when looking at the total package and work life balance they lead the market.

HealthEquity Inc. Response

8y

Thanks for your review of HealthEquity on Glassdoor. While we do maintain a one team approach throughout the whole company, Technology is a significant area of focus for our business strategy and working environment. We strive to be innovative in all areas, and I believe that we are succeeding in our Technology environment to have a meaningful, fulfilling and growth oriented career. Of course, there are and will be areas to improve so please continue to be vocal as a push ahead.

2.0

Aug 29, 2017

We care about our employees

Member service representative

Recommend

CEO approval

Business Outlook

Pros

good benefits nice office fast pace receptionist is nice

Cons

No Guidance No warnings No opportunities if you don't fit in with the crowed in management Lots of gossiping and putting down other TL No recolonization for the good work put in Lot of racial comments within the company Management is Favorited Mbr services is bottom of the barrel

HealthEquity Inc. Response

8y

Thank you for your review of HealthEquity on Glassdoor. While I am disappointed to hear about your experiences, this feedback provides an opportunity for us to learn if there are areas to improve. I know that this feedback has been shared and discussed internally (as well as all other feedback) to find ways to improve. As a working environment, we are most successful when our team members perform their roles with integrity, respect and our values in mind while our leaders coach, guide, and mentor with integrity, respect, and our values in mind. As we do this, we can work together to create a better environment for all. Thank you for your review and feedback.

5.0

Jun 2, 2017

Incredible!!!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Excellent culture, by far the best I have ever seen in my career Flexible working hours Management vision is strong and communicated Strong financial performance Excellent benefits beyond paycheck/many intangibles that aren't always marketed Feels like home, I absolutely love this company and the people I work with

Cons

Growth is causing some pain, nothing we can't overcome Cross functional communication could be improved

Viewing 250 - 252 of 949 Reviews

Jobs at HealthEquity Inc.

Service Ops Support Analyst

Director, AI Enablement

Sr Third Party Risk Analyst (TPRM)

Director, Pricing Strategy