Is Healthcare Services Group a good company to work for?

Healthcare Services Group has an overall rating of 3.1 out of 5, based on over 2,116 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 48% of employees would recommend working at Healthcare Services Group to a friend and 51% have a positive outlook for the business. The best reviews about Healthcare Services Group have been left by employees working as People Development Manager , Director of Operations and District Manager .

Does Healthcare Services Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthcare Services Group employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Healthcare Services Group. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Healthcare Services Group?

48% of Healthcare Services Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthcare Services Group 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Healthcare Services Group?

Account Manager (431) , District Manager (164) , Registered Dietitian (133) , Housekeeper (94) , Dietary Aide (66) , Cook (46) , Housekeeping (35) , Manager (34) , Dietary Manager (32) , Director of Operations (27) , Food Service Director (27) , Clinical Dietitian (25) , Manager In Training (MIT) (19) , Laundry Attendant (16) , Dietitian (12)

What are the pros of working at Healthcare Services Group according to real employee reviews?

"You get to care for and meet some great people." ((in 59 reviews)); "Growth opportunities throughout the organization" ((in 24 reviews)); "Staff is great (what staff we do have)" ((in 20 reviews)); "Opportunity for GROWTH is great" ((in 18 reviews)); "You also get to develop a team and create a good culture" ((in 8 reviews))

What are the cons of working at Healthcare Services Group according to real employee reviews?

"The DM only wants to scream and yell when something isnt done right and the staff is offered low hours with low pay!" ((in 138 reviews)); "No benefits to acct mgrs" ((in 110 reviews)); "Poor management and lots of lying and forging signatures" ((in 97 reviews)); "Upper management is terrible and unreliable." ((in 87 reviews)); "No training for your employees." ((in 62 reviews))

What are the top reviewed Healthcare Services Group locations?

Bensalem , Houston , Los Angeles , Philadelphia , Atlanta , Tampa , Pittsburgh , Louisville , Baltimore , Orlando , Boston , Dallas , Memphis , Albuquerque , Denver , Raleigh , Austin , San Antonio , Portland , Milwaukee , Charlotte , Minneapolis , Baton Rouge , Detroit , Colorado Springs , Las Vegas , Greenville , Chicago , Kansas City , Cleveland

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Healthcare Services Group

Healthcare Services Group reviews

3.1

48% would recommend to a friend

(2,087 total reviews)

Ted Wahl

56% approve of CEO

51% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Career opportunities

3.1

Senior management

3.0

Culture & values

3.0

Work/Life balance

2.8

Compensation and benefits

Healthcare Services Group has an employee rating of 3.1 out of 5 stars, based on 2,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthcare Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Nov 13, 2025

“From Cook, Chef to Account Manager – HCSG has been life-changing!”

Account manager

Recommend

CEO approval

Business Outlook

Pros

Leadership Opportunities: Early exposure to managing staff, budgets, and operations. Manager-in-Training (MIT) Program: Clear pathway for advancement into leadership roles. HUB Learn-upon Training System: In-depth online modules that prepare employees for supervisory and management responsibilities. Google Training Sessions: Extra resources to sharpen skills and stay updated. Career Ladder: Many employees move from frontline roles (Cook, Housekeeper, Supervisor) into Account Manager and eventually District Manager positions.

Cons

High Turnover Long hours and demanding schedules are frequently mentioned. Frontline staff turnover can be high, which puts extra pressure on supervisors and account managers. Constant need to recruit and train new employees.

Healthcare Services Group Response

7mo

Thank you so much for your encouraging review. We’re thrilled to know you’re enjoying your role!

3.0

Nov 6, 2025

It's fine for gaining experience

Registered dietitian

Recommend

CEO approval

Business Outlook

Pros

- Flexible schedule - could come in early or later if needed. - Receive a small bonus if you have a deficiency free building. - It is a good first job for a RD with no experience to gain what they need and move on, or for a RD who has experience but lacks clinical experience & wants to strengthen clinical skills. - RD supervisors were a helpful resource during my time working there. - There is a pretty decent work/life balance.

Cons

- Starting pay was fine but I found out they don't do annual raises, so that was a major turn off for me...in this economy no raises isn't going to cut it. - Health plan benefits are subpar. - Depending on the building you're assigned to there can be clashes with upper management at the facility. - Didn't feel like I had much autonomy over my recommendations and was micromanaged by management at the facility (not my RD supervisors). - There is concern about job security if the building you're assigned to is at risk for closure. - Depending on the building, the overall culture can be toxic/draining at times.

Healthcare Services Group Response

8mo

Thank you, your feedback is appreciated. We are continually striving to identify areas in which we can improve. If you would like to share additional feedback or want to speak to someone on our HR team, we welcome you to contact us at 800-363-4274.

5.0

Oct 29, 2025

Capstone Experience

District manager

Recommend

CEO approval

Business Outlook

Pros

This was great learning experience adding knowledge and value to the position that I hold, allowing me to teach account managers and staff more in detail of why operations work how they do to ensure a great dining experience! Also I learned great ways to manage and offered lots of input as well as received great input! This was very beneficial.

Cons

Jobs at Healthcare Services Group

Dishwasher (Part Time)

Dishwasher (Full Time)

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Reviews by job title

“From Cook, Chef to Account Manager – HCSG has been life-changing!”

It's fine for gaining experience

Capstone Experience

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