Is Healthcare Services Group a good company to work for?

Healthcare Services Group has an overall rating of 3.1 out of 5, based on over 2,116 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 48% of employees would recommend working at Healthcare Services Group to a friend and 51% have a positive outlook for the business. The best reviews about Healthcare Services Group have been left by employees working as People Development Manager , Director of Operations and District Manager .

Does Healthcare Services Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthcare Services Group employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Healthcare Services Group. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Healthcare Services Group?

48% of Healthcare Services Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthcare Services Group 3.0 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Healthcare Services Group?

Account Manager (431) , District Manager (164) , Registered Dietitian (133) , Housekeeper (94) , Dietary Aide (66) , Cook (46) , Housekeeping (35) , Manager (34) , Dietary Manager (32) , Director of Operations (27) , Food Service Director (27) , Clinical Dietitian (25) , Manager In Training (MIT) (19) , Laundry Attendant (16) , Dietitian (12)

What are the pros of working at Healthcare Services Group according to real employee reviews?

"You get to care for and meet some great people." ((in 62 reviews)); "Growth opportunities throughout the organization" ((in 24 reviews)); "Great employees to work with." ((in 19 reviews)); "My immediate leadership team is helpful and more importantly realistic about expectations." ((in 19 reviews)); "Opportunity for GROWTH is great" ((in 18 reviews))

What are the cons of working at Healthcare Services Group according to real employee reviews?

"The DM only wants to scream and yell when something isnt done right and the staff is offered low hours with low pay!" ((in 142 reviews)); "No benefits to acct mgrs" ((in 106 reviews)); "Poor management and lots of lying and forging signatures" ((in 100 reviews)); "Poor upper management." ((in 86 reviews)); "Not enough training no back up from mananger or distict mgr." ((in 68 reviews))

What are the top reviewed Healthcare Services Group locations?

Bensalem , Houston , Los Angeles , Philadelphia , Atlanta , Tampa , Pittsburgh , Louisville , Baltimore , Orlando , Boston , Dallas , Memphis , Albuquerque , Denver , Raleigh , Austin , San Antonio , Portland , Milwaukee , Charlotte , Minneapolis , Baton Rouge , Detroit , Colorado Springs , Las Vegas , Greenville , Chicago , Kansas City , Cleveland

Healthcare Services Group reviews

3.1

48% would recommend to a friend

(2,087 total reviews)

Ted Wahl

56% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,087 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Healthcare Services Group has an employee rating of 3.1 out of 5 stars, based on 2,087 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Healthcare Services Group employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Feb 21, 2026

Operationally Rewarding, Leadership-Dependent Experience

Account manager

Recommend

CEO approval

Business Outlook

Pros

• Strong initial opportunity for leadership growth and operational ownership. • Competitive compensation at the Account Manager level. • Exposure to regulatory compliance, inspection readiness, and cross-department coordination. • Ability to implement systems and drive cultural improvements at the facility level. • Early autonomy in managing staffing, workflow, and accountability.

Cons

significantly by district and supervisor. • Expectations and feedback may shift without clear documentation or structured mentorship. • Work-life balance is highly dependent on the district environment and managerial relationship. • Limited flexibility in frontline wage structure can make staffing and retention challenging. • Conflict resolution processes may feel informal rather than structured.

Healthcare Services Group Response

4mo

Your feedback matters to us, and we’re grateful you took the time to share it. We remain committed to making HCSG a great place to work. For additional input or assistance, please reach out to HR at 800-363-4274.

1.0

Feb 20, 2026

Nope

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There were no pros in this role.

Cons

No work life balance. You work your scheduled shifts but have to be available 24/7 for employees on your personal phone. If an employee calls off, you have to cover for them, regardless of if it’s your day off, weekend, etc with no overtime pay. As a manager, you are also required to be a floor tech and strip, wax, buff, and scrub floors yourself. Pay is abysmal. District and regional leaders micromanage to the point where if you don’t respond to a text or call immediately, it’s a problem. Again, no work life balance. You will be glued to your phone and unable to decompress because you are required to be “on” and “working” even at home. Example: I dared to go to a movie with my kids on a Saturday afternoon, and got chewed out for not responding to texts from my supervisor because my phone was on DND for the 90 minutes I was in the theater. You have no backup whatsoever, you are the only manager at your account, so you’re expected to drop everything if something happens. Example: I was again, with my kids on a Saturday, at a gymnastics meet, and had to leave before my daughter competed to go to my account and restock toilet paper. Insane.

Healthcare Services Group Response

4mo

Thank you for leaving your feedback. We take all employee reviews seriously and continually work to improve based on what we learn. If you have more ideas or concerns, we welcome you to contact HR at 800-363-4274

5.0

Feb 15, 2026

Love this company

Dmit

Recommend

CEO approval

Business Outlook

Pros

Chance for growth Very flexible Meet great people Inspired

Cons

Not in enough building! We need to grow

Healthcare Services Group Response

4mo

Thank you for the kind words! We’re grateful you took the time to share your positive experience with us.

Viewing 19 - 21 of 2,087 Reviews

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