Does Healthfirst pay their employees well?

According to anonymously submitted Glassdoor reviews, Healthfirst employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Healthfirst. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Healthfirst?

57% of Healthfirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Healthfirst 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Healthfirst?

Manager (32) , Business Analyst (29) , Member Service Representative (28) , Analyst (26) , Care Manager (25) , Customer Service Representative (24) , Director (18) , Support Coordinator (18) , Case Manager (14) , Customer Service Agent (13) , Senior Manager (13) , Care Coordinator (11) , Healthcare Analyst (9) , RN Case Manager (9) , Claims Examiner (8)

What are the pros of working at Healthfirst according to real employee reviews?

"The Benefits are good but pricey" ((in 96 reviews)); "Socially conscience & good pay" ((in 62 reviews)); "Work from home is great" ((in 56 reviews)); "Great agents and people." ((in 50 reviews)); "Salary is good and fair" ((in 42 reviews))

What are the cons of working at Healthfirst according to real employee reviews?

"1) micro management;" ((in 82 reviews)); "Heavy workload, micromanaging, If you have a bad manager there is no growth." ((in 44 reviews)); "Leadership is poor and doesn’t listen" ((in 36 reviews)); "Too many check thieves and favoritism" ((in 30 reviews)); "You also earn a quarterly bonus for the QA (Quality Assurance) calls." ((in 8 reviews))

What are employees saying about Healthfirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Healthfirst layoffs and their outlook for job security at Healthfirst in 2026.

What are the top reviewed Healthfirst locations?

New York , Lake Mary , Orlando , Bronx , Brooklyn , Bayonne , Albany , Charlotte , Philadelphia , Altamonte Springs , Tampa , Queens Village , Queens , Jersey City , Newark , Totowa , Hudson , Elmhurst , Little Neck , Rockville Centre , Staten Island , Florida , Pineville , Dallas , Fort Worth , Houston , Las Vegas , Mountlake Terrace , Portland , Easton

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Healthfirst

Healthfirst reviews

3.4

57% would recommend to a friend

(67 total reviews)

Pat Wang

69% approve of CEO

50% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.3

Work/Life balance

3.2

Culture & values

3.1

Career opportunities

2.8

Senior management

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

67 reviews

Reviews about "Diversity & Inclusion"

Return to all reviews

4.0

Jul 3, 2026

Strong mission, but poor leadership culture

People leader

Recommend

CEO approval

Business Outlook

Pros

Career Advancement, Compensation, Benefits, Work/Life Balance, and Meaningful Mission.

Cons

Too many adversarial relationships among Sr. Leadership. Focus on assigning blame undermines collaboration. Their commitment to Diversity and Inclusion is selective and inconsistent. People and processes are shuffled back and forth between executive leadership, only to wind up right back where they were, resulting in avoidable turnover, lower morale, and a lack of confidence in Sr. Leadership that far outweighs any unrealized promises from the latest 'Savior'

1.0

Jun 10, 2026

Awful and unprofessional company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

No pros to the company.

Cons

One of the most horrific work environments I have experienced. Leadership tolerated unprofessional and discriminatory behavior and comments, and HR and HR Shared Services were ineffective in addressing serious employee concerns. There was no accountability for problematic managers, and inappropriate behavior was often overlooked or excused based on tenure or organizational standing. Recruitment and workforce planning processes were corrupt and poorly managed, and employee feedback was frequently disregarded. The culture lacked transparency, consistency, and accountability. Significant cultural and leadership changes are needed.

1.0

May 26, 2026

Growth opportunities overshadowed by poor HR leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Large company with growth opportunities, great diversity and some solid people.

Cons

HR leadership is not competent and cannot rise to the occasion when it comes to technology. Ethics are questionable as favoritism exists among certain leaders where their behavior should be deemed inappropriate.

Viewing 1 - 3 of 67 Reviews

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