HelloFresh reviews

3.3

54% would recommend to a friend

(3,173 total reviews)
avatar

Dominik S. Richter

54% approve of CEO

35% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
5.0
Mar 4, 2018

Fast paced, young business

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Get people, hard work but surrounded by passionate upbeat people

Cons

High-pressure environment - which is a benefit for people who can handle it

1.0
Feb 28, 2018
Recommend
CEO approval
Business Outlook

Pros

- snacks, coffee, beer, sometimes free food from test kitchen - people are friendly and some teams are close and will hang out outside of work (depends which one though) - employee discount on product - you end up having to learn a lot (which is a good thing, though a result of a bad thing) because there's a ton to do - 401K

Cons

- terrible work life balance, they make you feel like you're committing a cardinal sin by leaving work before 6pm every day (doesn't matter what time you get in). - management is honestly terrible at managing, even at the associate director level and above, the vast majority demonstrate no understanding whatsoever of how to motivate, mentor, or train employees. oftentimes people have found themselves in positions where they have to train their manager on things they should have already known. - turnover extremely high on certain teams, and then they hire incompetent people to backfill because they need the headcount for the work. but quality of everything seems to be constantly decreasing because you don't have actually skilled employees doing the work they're just attempting to stopgap things on the fly. - no significant career growth, the company will hire people right above others so every position seems like it's capped. - there is no opportunity to learn other skill sets because you're always so overwhelmed doing your own job due to lack of training/skill and headcount and training your manager, and putting out fires, and responding to people as to why HelloFresh hasn't paid an overdue invoice for 3 months - day to day work is monotonous and leaves no room for creativity or growth. every day you either have to just cut costs in operations or cut acquisition costs in marketing. everything every day is sell more boxes, sell more boxes, how can we sell more boxes, why did it cost us this much to sell more boxes?? - management will often try to delude you into thinking the company is doing amazingly but they're hiring just as many people as the people who are leaving, there are constant quality issues with the product, the only reason we're gaining marketshare is because other people are losing and the industry is consolidating right now but the product is way too expensive, the customer churn rate is ridiculously high because no one wants to continue to pay $60 A WEEK just to not have to go to the grocery store and google a recipe.

2.0
Feb 26, 2018
Recommend
CEO approval
Business Outlook

Pros

They make sure to make your time in the office a little bit of fun.

Cons

Driving all the time. The management isnt mindful to where to give you shifts based on where you live. You have to drive to the office everyday for a single hour just to sit around for 2 hours because your next shift doesnt start right away and it takes 45 minutes to get to. The hourly rate is not something you can make a living off, and they blame bad sales on you and not the event. Why would people who pay $10/ month to go to the gym pay for a service like this? Even if you make the minimum sales needed to work there, it isnt enough to live off of unlesss you are 20 Years old like the guy running this office.

Viewing 3019 - 3021 of 3,173 Reviews

Glassdoor has 3,999 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.