HelloFresh reviews

3.3

54% would recommend to a friend

(3,176 total reviews)
avatar

Dominik S. Richter

54% approve of CEO

35% positive business outlook

HelloFresh has an employee rating of 3.3 out of 5 stars, based on 3,176 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HelloFresh employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great work culture. Great team-building activities.

Cons

The location is very far. Transportation is a problem when you don't have a car.

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HelloFresh Response
1y
Your feedback means a lot to us! It’s great to hear that positive work culture and work engagement has been a highlight of your time here. We believe in creating a space where everyone feels empowered to contribute and grow. Thank you for bringing your passion and perspective to the team—we wouldn’t be the same without you. Thank you & best regards, KL & Your HelloFresh HR Team
2.0
Jun 16, 2025
Recommend
CEO approval
Business Outlook

Pros

- Great colleagues that are truly passionate about their roles - Nice office space and facilities

Cons

- Operational inefficiencies are a daily obstacle. Basic resources that are typically standard in other organizations — such as access to data, digital tools, and creative support — are either delayed or unavailable, making routine tasks unnecessarily difficult. - The multinational structure appears to be fundamentally flawed. In response to declining profitability, the company has attempted to centralize efforts that have disproportionately burdened local teams, leaving them heavily dependent on HQ and unable to operate with needed autonomy. - Career progression pathways are narrow and visibly skewed. While leadership may claim to prioritize equity, the composition of the senior team tells another story. Occasional efforts to improve representation often appear performative, lacking meaningful change beyond surface-level metrics. To respond to these criticisms, Senior Leadership promoted two women just to improve diversity quotas. - Human Resources, particularly at the executive level, seems disengaged from the employee experience. The head of People and Culture has demonstrated a persistent unwillingness to accept feedback and frequently communicates with a tone and style that feels out of touch with both staff sentiment and professional standards.

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HelloFresh Response
1y
We truly regret to hear about your experience and want to assure you that we take such matters seriously. Cultivating a positive and supportive workplace is a priority for us, and we are committed to addressing any concerns. Please feel free to share more details about your experience with us at hf-feedback@hellofresh.com so we can thoroughly evaluate the situation and make meaningful improvements. Thank you & best regards, KL & Your HelloFresh HR Team
5.0
Jun 14, 2025

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at HelloFresh is extremely great and they really stick to their core values. I can’t wait to continue working and contributing to such a great team.

Cons

The pay is a bit low compared to other companies.

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HelloFresh Response
1y
We’re so glad to hear that you’re having a positive experience, especially with the alignment with company values. We know we’re a work in progress, but your effort and enthusiasm help us reach higher and think bigger every day. Thank you for all that you do! Thank you & best regards, KL & Your HelloFresh HR Team
Viewing 274 - 276 of 3,176 Reviews

Glassdoor has 4,004 HelloFresh reviews submitted anonymously by HelloFresh employees. Read employee reviews and ratings on Glassdoor to decide if HelloFresh is right for you.