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      Herc Rentals

      Engaged Employer

      Herc Rentals Customer Service Representative reviews

      2.2

      37% would recommend to a friend

      (5 total reviews)
      avatar

      Larry Silber

      37% approve of CEO

      37% positive business outlook

      Ratings by category

      2.1

      Culture & values

      2.1

      Diversity & inclusion

      2.1

      Work/Life balance

      2.1

      Senior management

      2.1

      Compensation and benefits

      2.1

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      5 reviews
      1.0
      Aug 7, 2025

      Worst employer on the planet

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Zero. This place is the worst.

      Cons

      They hired me and two days after I started they let me go, said they over-hired the position by two people and had to let us go. Completely unprofessional, left my last job for them only to be treated like this. Do not accept a job here unless you wanna take that chance also!

      avatar
      Herc Rentals Response
      11mo
      Thank you for sharing your feedback. We value the thoughts and opinions of each of our team members and would appreciate the opportunity to learn more about your experience. If you are open to speaking with someone on our team to share further details, please feel free to reach out to us at Careers@HercRentals.com.
      4.0
      Feb 27, 2025

      Okay

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -decent pay with work life balance

      Cons

      Overworked with some management issue

      avatar
      Herc Rentals Response
      1y
      Thank you for taking the time to share your thoughtful review. We're glad you appreciate the pay and work-life balance. We recognize the need for better communication and would like your ideas on improving communication and time management. Please email me at michael.nastri@hercrentals.com
      3.0
      May 3, 2024

      Customer service

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are very nice and helpful

      Cons

      People get promoted that do not deserve it

      avatar
      Herc Rentals Response
      2y
      Thanks for taking the time to share your feedback. We're glad you enjoyed our culture and working with the team overall. If you have any specific examples you'd like to discuss, feel free to reach out directly or contact HR. We rely on feedback to continuously improve and appreciate insights from both former and current employees. Thank you for your contributions during your time with us. Michael.Nastri@hercrentals.com
      Viewing 1 - 3 of 5 Reviews
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      Glassdoor has 691 Herc Rentals reviews submitted anonymously by Herc Rentals employees. Read employee reviews and ratings on Glassdoor to decide if Herc Rentals is right for you.