Does Heritage Insurance pay their employees well?

According to anonymously submitted Glassdoor reviews, Heritage Insurance employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Heritage Insurance. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at Heritage Insurance?

63% of Heritage Insurance employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Heritage Insurance 3.3 out of 5 for work life balance, 3.3 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Heritage Insurance?

Claims Examiner (8) , Claims Adjuster (7) , Customer Service Representative (5) , Customer Service Representative (CSR) (4) , Project Manager (3) , Agency Services (2) , Agency Services Specialist (2) , Analyst (2) , Claims (2) , Claims Specialist (2) , Desk Examiner (2) , Intern (2) , Legal Assistant (2) , Paralegal (2) , Staff Counsel (2)

What are the pros of working at Heritage Insurance according to real employee reviews?

"Starting there was great, good benefits" ((in 9 reviews)); "Remote working schedule with decent pay" ((in 7 reviews)); "Great attorneys and coworkers." ((in 4 reviews)); "Nice new office." ((in 4 reviews)); "Amazing people to work with, a company that gives back to its community, and a team that I hated leaving." ((in 4 reviews))

What are the cons of working at Heritage Insurance according to real employee reviews?

"Nepotism and terrible management." ((in 5 reviews)); "They may offer you a good salary because they love to spend money on $1200 chairs but you will either get fired, get sick from stress or quit." ((in 4 reviews)); "Secret Favoritism." ((in 4 reviews)); "Nepotism is rampant at Heritage and nearly every manager gained their position through some sort of nepotism or because they are friends with the CEO." ((in 3 reviews)); "Upper management is very "reactionary" in their operating approach." ((in 3 reviews))

What are the top reviewed Heritage Insurance locations?

Tampa , Clearwater , Sunrise , Johnston , Fort Lauderdale , Palm Beach , Pinellas Park , Charleston , Kansas City

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Heritage Insurance

Heritage Insurance reviews

3.4

63% would recommend to a friend

(91 total reviews)

Ernie Garateix

65% approve of CEO

62% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.2

Compensation and benefits

3.1

Senior management

2.9

Career opportunities

Heritage Insurance has an employee rating of 3.4 out of 5 stars, based on 91 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Heritage Insurance employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

91 reviews

2.0

Sep 24, 2025

Find a different job

Payroll administrator

Recommend

CEO approval

Business Outlook

Pros

everyone in the office is amazing besides your direct report

Cons

says they are family oriented, they are if you have the correct boss.

5.0

Sep 24, 2025

Help Desk tech

Technical support engineer 2

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, management, and benefits.

Cons

Unclear on how to advance in the company.

4.0

Jul 1, 2025

Good - for an Insurance Company

Claims examiner

Recommend

CEO approval

Business Outlook

Pros

Competitive pay Remote work options (depending on role) Generally low micromanagement compared to industry norms

Cons

Organizational changes (e.g., role reassignments or employment status shifts) are often made unilaterally without much consideration for employee input Transitions can feel abrupt, with little flexibility or advance notice Company tends to prioritize operational efficiency over individual circumstances

Viewing 7 - 9 of 91 Reviews

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Jobs at Heritage Insurance

Underwriting Assistant

Quality Assurance Tester

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Heritage Insurance reviews

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