Hertz reviews

3.7

67% would recommend to a friend

(8,182 total reviews)
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Gil West

77% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,182 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Feb 25, 2012

Hertz is looking for "Yes Men"

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Weekly pay, benefits, if you are patient or desparate enough to make it for a year, your vacation time adds up quickly.

Cons

The negative about Hertz is that it is still in business. From top to bottom this is a horribly run company. They give you goals and give you an incentive for attaining them, but they take it away and raise the goals once they are met. The policies constantly change and are never relayed among the employees. On a branch level, to succeed you must be a "yes man." Your sales goals, customer survey scores and overall performance do not matter. You get promoted by being an incompetent individual that agrees to anything your upper management will tell you to do.

1.0
Feb 24, 2012
Recommend
CEO approval
Business Outlook

Pros

-Discount on rentals -Ability to clean my vehicle after hours -Chance to goof off in some brand new cars -A few decent people work here -My store was closed on Sunday -Some good experience dealing with people

Cons

-Constant micromanagement and pressure to sell useless extras -Upper management's idea of motivation is to get rid of commission, increase the price of the optional coverage and raise the raise the minimum sales goals -Upper management is ridiculously out of touch with counter sales; all they do is drive around in Tahoes and Cadillacs going to lunch with their buddies -Minimum 45 hours a week, which isn't bad until they make you work 6 days a week and make you come in late a few days -You are REQUIRED to wash cars in a shirt and tie -They cut hours all the time so you almost never have drivers available to pick anyone up. I worked in a store by myself 95% of the time -A lot of awkward situations with customers who cannot pass a credit check or who do not have enough money, you get a lot of sob stories about why you should help them out I honestly hated every second of this job, it is a poor work environment and everyone is in constant fear of being fired. There is NO motivation to do anything other than to simply not be terminated.

2.0
Feb 22, 2012
Recommend
CEO approval
Business Outlook

Pros

The company has several great benefits that include cars, free gas, discounts, great health care and some interesting new businesses.

Cons

Management at the director level is largely stocked with 'yes' men (with some notable exceptions on the fleet side). There is a pervasive attitude that information is not to be shared. Worst is compensation, quite often monies are never awarded or the 'rules' are changed mid-month or quarter, for sales people this is devastating. Turn over is high and a lot of great talent is let go for avoidable reasons. The amount of support given is very inconsistent, certain regions are better than others and training is not offered to correct the problem. Goal setting is an 'on the fly' task that creates confusion on the part of sales people and anger with management. Because of Hertz being a public company, there is a great deal of pressure to put up great numbers, as there should be, however medium and long term goals are consistently abandoned and customers are lost because of short sighted reactions to meet the quarter's prescribed numbers.

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Glassdoor has 8,838 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.