Hertz reviews

3.7

67% would recommend to a friend

(8,178 total reviews)
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Gil West

77% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,178 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
2.0
May 9, 2010

not paid enough

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

never have to stay in the office, get to see and talk to different people everyday.

Cons

pay. hours. taking away overtime as a punishment. making you work overtime on a friday night as a punishment until 8pm. too many 11 and 12 hr days in a row. no work life balance.

1.0
May 7, 2010
Recommend
CEO approval
Business Outlook

Pros

Opportunity for overtime pay and a chance to drive a wide variety of cars, but beyond that, I failed to find any real benefits to working for Hertz.

Cons

Absolutely NO work/life balance. They expect you to show up at the office at 7:30am at the very latest and stay at least an hour after your shift is scheduled to end each night. The pay was horrible. The job description I was given before I accepted the position was very different from the actuality. Washing cars and picking people up in wintery conditions that close the whole city down does not seem realistic. I made it two weeks before I quit. Two weeks was more than enough. My manager also promised me two days of training on the system. I was given twenty minutes and chided for not getting people to buy the useless extra insurance and making errors on the contracts.

3.0
May 6, 2010
Recommend
CEO approval
Business Outlook

Pros

If you play your cards right, have a "can do" attitude, are not lazy or a complainer, Hertz (Local Edition) can provide as valuable training for the Business world as a college degree, and in some cases, even more. For the right person (I,E fast burner) Hertz provides all of the needed elements to learn business, adjust for success, and get promoted. I attribute a lot of my success later on in my life, to some of the building blocks I attained while at Hertz.

Cons

Unfortunately, the negative aspects often outweigh the positive. Training is minimal at best. The pay when I was there, was not so hot (although comparable to the industry). When I was promoted to Branch Manager, my pay dropped significantly. The hours (especially when compared to pay) were ridiculous, you were always understaffed (which could also be viewed as a positive when it comes to training for the real world) and more importantly, there was a huge, and I mean HUGE disconnect from Senior Company Execs and the troops on the front lines. The expectations and creative ideas they would come up with were not attainable or realistic. This sounds crazy, however they simply would not give you enough cars to reach your profit/revenue expectations. I managed a store that was on a winning streak, sales were booming, and yet I could never get more cars to increase my sales. We all complained to deaf ears about this. Ultimately, to achieve our sales expectations, we would have to "steal" surplus cars sitting at the Airport yard (HQ) and secretly rent them at the local branch, chiefly due to the Airport wanting to sit on the cars rather than freely give them to the city branches. How dumb is that, having to steal from your own company in order to hit their sales goals? This is one example of how "out of touch" the Corp. Offices were with what was happening on the front lines. Although they try and brainwash you with their propaganda, you are basically a car washing insurance salesmen in a tie. When you do meet their goals for selling insurance, they punish you if one of those customers actually have an accident, by charging your branch for the damages resulting from said accident. Advancement is very achievable at the lower ranks for the right individual, however after Branch Manager, promotions are essentially dead in the water.

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Glassdoor has 8,834 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.