Hertz reviews

3.7

67% would recommend to a friend

(8,177 total reviews)
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Gil West

77% approve of CEO

58% positive business outlook

Hertz has an employee rating of 3.7 out of 5 stars, based on 8,177 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hertz employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

8K reviews
1.0
Aug 3, 2013

not a good career

Recommend
CEO approval
Business Outlook

Pros

easy to get a job. Fast pace.

Cons

No solid vision. Upper management sets unrealistic goals and takes no responsibility for themselves. I was fired for following company policy that pissed off a high profile client. I was flooded with phone calls on vacations, including my honeymoon. You are asked to always say yes, even with little or no support to make it happen. Going above and beyond is not a great thing, it is the very minimum expectation. If you make any customer unhappy, it is your fault, even if you were told what to do.

1.0
Jul 25, 2012
Recommend
CEO approval
Business Outlook

Pros

Your co-workers might be as cool as mine were

Cons

You'll barely have the tools to work with. Training is awkward You're worked long hours and sometimes you need to stay off the clock while working customers will be dissatisfied as a result of elements you cant control like running out of cars. The pay is little and they frown at overtime You will probably have to head a location and still get paid entry level Your area manager will be out of reach when the heat is on Locations are understaffed; youre the driver, the car prep, the cust serv rep, everything

2.0
Nov 25, 2008
Recommend
CEO approval
Business Outlook

Pros

They provide a very basic model of how account management and sales work in the business world for recent graduates and do have a program in place to foster internal growth. If a Location Manager position or higher is achieved, Hertz provides unlimited use of company cars anywhere in the country for business and personal use. Insurance and gas are included with this perk. A competitive salary and good benefit structure is awarded to those who work through the Management Training Program.

Cons

The hours front-line managers are expected to work are often outside the realm of possibility. Some weeks, no exaggeration, I worked upwards of 65 hours, including Saturdays. Managers are expected to keep costs down by decreasing overtime in branches open for 11 hours a day with a skeleton staff. Any type of feedback is perceived as insubordinate behavior. In the industry, there is a very thin margin of profitability and costs are incurred that are outside of the control of management, (i.e. vehicle damage, rising depreciation cost, etc.). In the eyes of management, there is no reson for a loss.

Viewing 94 - 96 of 8,177 Reviews

Glassdoor has 8,833 Hertz reviews submitted anonymously by Hertz employees. Read employee reviews and ratings on Glassdoor to decide if Hertz is right for you.