Compensation is noticeably below market, especially considering the workload and expectations in customer-facing roles. Over time, this gap becomes harder to justify, particularly as responsibilities increase without meaningful pay or title adjustments. Long-term career paths feel unclear and limited, with little transparency around progression, leveling, or what it realistically takes to move forward.
There’s also a layer of internal politics that becomes more visible the longer you stay. Decision-making doesn’t always feel transparent, and advancement can sometimes feel influenced by visibility and internal positioning rather than purely by impact or performance. This can be discouraging for people who focus on doing the work well and expect clear, merit-based growth.
As with many fast-scaling companies, priorities shift often, and processes aren’t always mature. This can create unnecessary pressure and rework, especially in roles that are already high-volume and emotionally demanding.
