Hibu reviews

3.8

71% would recommend to a friend

(1,900 total reviews)

Kevin Jasper

82% approve of CEO

70% positive business outlook

Hibu has an employee rating of 3.8 out of 5 stars, based on 1,900 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hibu employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Nov 3, 2025
Recommend
CEO approval
Business Outlook

Pros

i made so many amazing friends there and there seem to be opportunities for upskilling

Cons

we were often verbally abused by sales reps and their managers. reps often had full panic attacks on the work floor due to the stress of the job and expectations placed upon us by management. clients were often unaware of exactly which services they signed up for which led to confusion. we were blamed and penalized for every client cancellation, even if the reason for cancellation was that the business shut down. sales teams were always praised for doing such a great job but the C-suite would hardly ever value the contribution of the operations teams.

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Hibu Response
6mo
We’re sorry to hear that you’ve had an unfavorable experience with one or more co-workers. Hibu expects all employees to treat one another with kindness and respect, and we are proud to be a company where many individuals build long-tenured careers— because of our culture and the great people across the organization. Any situations involving inappropriate or disrespectful treatment between employees are taken seriously and addressed promptly. If you’d like to share more information so we can look into the matter, we encourage you to reach out to Human Resources. Every employee at Hibu matters. We take the happiness and satisfaction of our teams across every department very seriously.
2.0
Oct 29, 2025
Recommend
CEO approval
Business Outlook

Pros

A truly remote position, not super micro-managing, the company has been around a long time.

Cons

Not super helpful to new hires. Depending on your manager, you can feel out there alone. You will be on a short leash once you are out on your own. Client database is outdated and you will be a data hunter for their CRM.

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Hibu Response
6mo
Hibu prides itself in our award-winning, state-of-the-art training programs for both new hires and veteran employees. In addition, we have incredible tools and technology that aid our sales representatives in being successful. We are disappointed that you left the organization feeling this way and wish that we could have helped while you were an active employee. If you have additional specific information to share, please contact the HR Help Desk at 855-447-4428
2.0
Oct 16, 2025
Recommend
CEO approval
Business Outlook

Pros

Great cafeteria for breakfast and lunch

Cons

Tied to phones all day

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Hibu Response
7mo
Hibu takes great pride in the service we give to our clients, and that does require having a customer service department that is readily available to service and support our clients. We do offer other roles within the company that do not require employees to be on the phone for the greater portion of their day.
Viewing 67 - 69 of 1,900 Reviews

Glassdoor has 1,933 Hibu reviews submitted anonymously by Hibu employees. Read employee reviews and ratings on Glassdoor to decide if Hibu is right for you.