Hibu reviews

3.8

71% would recommend to a friend

(1,903 total reviews)

Kevin Jasper

82% approve of CEO

70% positive business outlook

Hibu has an employee rating of 3.8 out of 5 stars, based on 1,903 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hibu employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Feb 4, 2025
Recommend
CEO approval
Business Outlook

Pros

I had the pleasure of working with a fantastic manager and an incredible team during my time at Hibu. My manager was the best supervisor I have ever had and I will miss being able to work on her team. The supportive and collaborative environment fostered within our team made the work rewarding and enjoyable.

Cons

There were frequent instances of unprofessional behavior, such as senior leaders constantly using their phones during meetings and even leaving important discussions to address personal matters. One instance that sticks out is when a senior leader ran out of a meeting where I was presenting key strategic recommendations to yell at a worker at her house via her Ring doorbell camera. The insistence on being in the office one day per week for "culture" felt arbitrary, as the time was spent largely in cubicle isolation without meaningful interaction or engagement that could not have happened over Microsoft Teams. When concerns were raised by many members of the team—senior leadership told us that we should not mind coming into the office because we have team breakfast once a quarter and to "stop grumbling and be grateful.” Micromanagement was a significant challenge within senior leadership at Hibu. While my immediate supervisor and many middle managers trusted their teams to perform independently and deliver high-quality work, the same could not be said for senior leadership. They insisted on personally reviewing every detail—whether it was a pixel adjustment, ad copy revision, strategic decision, or website change—regardless of the scale of the task. This approach not only undermined the trust in the team's expertise but also created significant bottlenecks, delaying projects and hindering overall efficiency. It was frustrating to feel that, despite being hired as capable professionals, we were not empowered to carry out our responsibilities without constant oversight. When I requested to work fully remotely due to relocation, I was told by senior leadership that I would be required to separate from the company. This was incredibly odd to me, as other members of our team are fully remote. Despite my attempts to compromise, including offering to move to a part-time arrangement since the position did not consistently require 40 hours per week, my proposals were rejected. The inconsistency and lack of fairness in policies, coupled with a disregard for employee feedback, made it difficult to feel valued or respected by senior leadership. When I raised these concerns with HR, there was no follow-up or acknowledgment, further highlighting a lack of accountability. Additionally, the absence of an anonymous feedback mechanism for employees to share concerns about upper management reflects an unwillingness to address or even acknowledge the challenges faced by independent contributors. This approach fosters a culture where significant issues are ignored rather than addressed, which is ultimately detrimental to employee morale and organizational growth.

avatar
Hibu Response
1y
We appreciate your 2 years of service to Hibu. We are glad to see your had a supportive and collaborative work environment, feedback we here often. We are sorry to hear your concerns with your indirect leadership team and will pass this feedback along. We do also have a hotline to report concerns anonymously which was accessible to you through our company intranet. Wishing you all the best in the future!
5.0
Feb 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Commission structure is based nicely as most your commission comes from account management in the long term it pays better than new sales.

Cons

Always gotta continue selling, you can’t just rest on it.

avatar
Hibu Response
1y
Thanks for sharing and your 6 years of service. You truly get out of the role what your put in. Keep it up!
3.0
Feb 2, 2025
Recommend
CEO approval
Business Outlook

Pros

This company fostered a positive and supportive culture, which was clearly reflected in their high employee retention rate. The team environment was a definite strength.

Cons

Several challenges hindered my overall experience. Insufficient training made it difficult to fully develop my skills and knowledge. The demanding schedule, characterized by irregular hours and a high volume of hourly client calls, often made it challenging to dedicate the necessary attention to the nuances of each client's needs. This structure, while seemingly successful in maintaining employee satisfaction, ultimately limited my ability to provide the most comprehensive and detail-oriented service possible.

avatar
Hibu Response
1y
Thanks for sharing your experience. A positive and supportive culture are a huge perk of working at Hibu. We would like to better understand your challenges with training, please give us a call at 855-447-4428.
Viewing 142 - 144 of 1,903 Reviews

Glassdoor has 1,936 Hibu reviews submitted anonymously by Hibu employees. Read employee reviews and ratings on Glassdoor to decide if Hibu is right for you.