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      Hibu

      Engaged Employer

      Hibu reviews

      3.8

      72% would recommend to a friend

      (1,905 total reviews)

      Kevin Jasper

      83% approve of CEO

      70% positive business outlook

      Ratings by demographic groups

      Hibu has an employee rating of 3.8 out of 5 stars, based on 1,905 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hibu employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.4 stars).

      Reviews by job title

      2K reviews
      5.0
      Feb 29, 2012

      The Last Place You'll Ever Want To Work....

      Media consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is nowhere else that you can have such a variety of great products that fit every customer's needs and budget. You also have an enormous amount of support at each and every level within the company.

      Cons

      Like any sales job, you have to put in the effort. Anyone who thinks sales is easy, should look for a different profession.

      4.0
      Feb 26, 2012

      High Pressure

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Benefits Great Co-workers Protected Territory Great co-workers. Good support with sales ads

      Cons

      Very High pressure to meet unrealistic quotas. It seems like they are cleansing out long term reps to get younger college grads with internet savvy. If you don't reach your quotas you are gone! Yellowbook has lost it's caring heart for longer termed vets and is turning Ice cold toward them to hire younger reps as we move from the printed products to the overpriced not yet succesfull internet products. And the new hires will stay only around 6 months and leave because of the pressure. They are introducing lot of new unproven products ( flavor of the Month like direct mail, door hangers, chatterhub) and with high quotas and unrealistic expectations. New business is hard to find as they are constantly increasing prices. It used to be a great place to work but they are behind the times.

      5.0
      Feb 26, 2012

      Overall positive--

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      My local office is tremendous. My regional manager and direct manager are fair and consistent. The regional VP is also down quarterly if not more often and takes time to engage with everyone. It's not hard to earn recognition and the frequent contest,even if for trivial cash (>50 bucks) are fun. My income has grown each year substantially at the company. Bonus structure is very reasonable. With us being back on quarterly bonus-- if you hit your market $$ and quarterly bonus-- 6-7x a year there is a NICE bang coming. (2k or so in bonus 6-7 times per year) With the dropped objectives, these are NOT hard to reach at all. I strongly believe we are heading in the right direction. The reps who take time and educate themselves will do well and the old guard who refuses to reinvent themselves will struggle. New products seem VERY strong (above and beyond SEO/SEM)

      Cons

      How can a digital company allow their reps to have tablets with outdated versions of IE? Embarrassing when you are with a client. Customer service and direct mail issues concern me. Even with the local support (EG- local management team) the issues on a national level are a pain. In the end, the expectation is you have to micro manage your accounts to ensure perfection. When something goes wrong- if an account cancels due to issues outside your control, you still absorb the loss. While our sales staff has been quicker to adapt to the new way, our customer service still seems to be in the yellowpage era. I have issues with dumping accounts on people that are DEAD money (no pay) and telling them they have to replace that revenue. This stinks on every level, especially when the selling rep is still in the office.

      Viewing 1501 - 1503 of 1,905 Reviews
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      Glassdoor has 1,938 Hibu reviews submitted anonymously by Hibu employees. Read employee reviews and ratings on Glassdoor to decide if Hibu is right for you.