Is Hilton Garden Inn a good company to work for?

Hilton Garden Inn has an overall rating of 3.6 out of 5, based on over 2,139 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 69% of employees would recommend working at Hilton Garden Inn to a friend and 59% have a positive outlook for the business. The best reviews about Hilton Garden Inn have been left by employees working as General Manager , Sales Coordinator and Server/Waiter .

Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

69% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Server (49) , Night Auditor (48) , Guest Service Agent (43) , Server/Bartender (40) , Bartender (39) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 103 reviews)); "Great people and product that is conducive to Hilton standards." ((in 95 reviews)); "friendly staff to work with" ((in 66 reviews)); "Great coworkers to work with" ((in 52 reviews)); "Flexible scheduling is available" ((in 21 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 178 reviews)); "Low pay and old equipment" ((in 128 reviews)); "Long hours and sometimes stressful" ((in 46 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 33 reviews)); "No training" ((in 22 reviews))

What Hilton Garden Inn locations have received the highest employee ratings?

Miami , Denver , Chicago , San Diego , Nashville , Raleigh , Dallas , Minneapolis , Columbus , Irvine

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

69% would recommend to a friend

(1,981 total reviews)

Christopher Nassetta

82% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,981 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 13, 2025

OK enough job, some supply issues

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Friendly workplace culture Union benefits Good health plan Decent work

Cons

Severely understaffed and under supplied Sometimes very chaotic work conditions

4.0

Oct 6, 2025

Great teamwork and steady environment

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

Supportive team, flexible management, good benefits, consistent hours, and clean work setting.

Cons

Pay could be higher, stressful during rush hours, limited growth opportunities, outdated systems, and short-staffed at times.

4.0

Oct 3, 2025

Lots of potential

Banquet cook

Recommend

CEO approval

Business Outlook

Pros

Good people to work with, lot of potential if they had the right people.

Cons

Very clunky and disorganized. Communication and trust with staff is lacking.

Viewing 52 - 54 of 1,981 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

OK enough job, some supply issues

Great teamwork and steady environment

Lots of potential

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