Is Hilton Garden Inn a good company to work for?

Hilton Garden Inn has an overall rating of 3.6 out of 5, based on over 2,140 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 69% of employees would recommend working at Hilton Garden Inn to a friend and 59% have a positive outlook for the business. The best reviews about Hilton Garden Inn have been left by employees working as General Manager , Sales Coordinator and Server/Waiter .

Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

69% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Server (49) , Night Auditor (48) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (39) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 104 reviews)); "Great people and product that is conducive to Hilton standards." ((in 96 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 62 reviews)); "Great coworkers to work with" ((in 57 reviews)); "Flexible scheduling is available" ((in 21 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 174 reviews)); "Pay is low and no direction" ((in 123 reviews)); "Long hours and sometimes stressful" ((in 46 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 33 reviews)); "No training" ((in 21 reviews))

What are the top reviewed Hilton Garden Inn locations?

New York , Charlotte , Houston , Atlanta , Orlando , Chicago , Albany , Dallas , Cleveland , Denver , Austin , Nashville , Phoenix , San Diego , Pittsburgh , Miami , Tampa , Columbia , Boise , Tallahassee , McLean , Rochester , Milwaukee , San Marcos , Fort Worth , Minneapolis , Manchester , New Orleans , Manhattan , Philadelphia

Hilton Garden Inn reviews

3.6

69% would recommend to a friend

(1,982 total reviews)

Christopher Nassetta

82% approve of CEO

59% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews

2.0

Apr 22, 2022

Gain experience then go.

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Discount on room in the network.

Cons

There were a lot of management bias and the workload was heavy considering the pay.

4.0

Feb 22, 2022

Good Starter Job in the Hospitality Field

Night auditor/front desk agent

Recommend

CEO approval

Business Outlook

Pros

Loved getting the experience of working in a hotel. I learned many things I would not have otherwise.

Cons

Many tasks that were not a part of front desk or night auditor were assigned to me and I understand being short staffed but I was not paid enough for this. Also working night shift by yourself as a young woman is not safe. You need at least one other person on the property with you. There were many cases where I felt unsafe. This was something I eventually got over but it was difficult.

1.0

Nov 19, 2021

Many hats

Laundry attendant

Recommend

CEO approval

Business Outlook

Pros

It’s a job that pays money, that’s it

Cons

Employees are expected to work/fill in for a variety of positions. During my time I would fill in for the duties of up to 3 other positions (housekeeper, maintenance person, front desk attendant) without any bump in pay. The management doesn’t listen to employees. Employees that ask for help are labeled as mediocre by the management team.

Viewing 58 - 60 of 1,982 Reviews

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