Is Hilton Garden Inn a good company to work for?

Hilton Garden Inn has an overall rating of 3.6 out of 5, based on over 2,145 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 67% of employees would recommend working at Hilton Garden Inn to a friend and 56% have a positive outlook for the business. The best reviews about Hilton Garden Inn have been left by employees working as General Manager , Sales Coordinator and Server/Waiter .

Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 104 reviews)); "Great people and product that is conducive to Hilton standards." ((in 96 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 70 reviews)); "Most of the coworkers are friendly and acknowledge each other." ((in 51 reviews)); "Flexible scheduling is available" ((in 24 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 177 reviews)); "Pay is low and no direction" ((in 119 reviews)); "Long hours and sometimes stressful" ((in 52 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 32 reviews)); "Poor upper management." ((in 20 reviews))

What are the top reviewed Hilton Garden Inn locations?

New York , Charlotte , Houston , Atlanta , Orlando , Chicago , Albany , Dallas , Cleveland , Denver , Austin , Nashville , Tampa , Phoenix , San Diego , Pittsburgh , Miami , Columbia , Boise , Manhattan , Tallahassee , McLean , Rochester , Milwaukee , San Marcos , Fort Worth , Minneapolis , Manchester , New Orleans , Philadelphia

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,987 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,987 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Sep 16, 2015

High Turn Over

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

employee discount, non management employees are great

Cons

Management, long hours, lots of gossip, little vacation time.

2.0

Sep 16, 2015

Bad place to work

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Pay is slightly above minimum wage. You get good hotel discounts. Good/steady hours mostly.

Cons

When they train you, it's all about the computer which is only a part of the job. They don't tell you much about the actual facility and what it offers and what you can do for the guest. When you work there it's trial by error and they definitely let you know when you make a mistake. But likely you were acting with the information given. Management is also difficult. They will stand over you until you make a mistake then lecture you about it. Guests frequently treat you bad. After they "let me go" I would see the ad on craigslist for my job opening. Over and over. They have a high turn over rate. Do one thing to anger them off, you're done. Then they hastily hire a new person and repeat the same cycle. INVEST in the employee. Teach them.

1.0

Sep 10, 2015

Sales Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

NOTHING. This company is the worst.

Cons

Management is the worst I've ever seen.

Viewing 115 - 117 of 1,987 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

High Turn Over

Bad place to work

Sales Manager

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