Is Hilton Garden Inn a good company to work for?

Hilton Garden Inn has an overall rating of 3.6 out of 5, based on over 2,141 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 67% of employees would recommend working at Hilton Garden Inn to a friend and 56% have a positive outlook for the business. The best reviews about Hilton Garden Inn have been left by employees working as General Manager , Sales Coordinator and Server/Waiter .

Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Server (49) , Night Auditor (48) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (39) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 107 reviews)); "Great people and product that is conducive to Hilton standards." ((in 95 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 66 reviews)); "Great coworkers to work with" ((in 51 reviews)); "Flexible scheduling is available" ((in 24 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 175 reviews)); "Pay is low and no direction" ((in 124 reviews)); "Long hours and sometimes stressful" ((in 48 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 32 reviews)); "Received no training at all, though was promised it." ((in 20 reviews))

What are the top reviewed Hilton Garden Inn locations?

New York , Charlotte , Houston , Atlanta , Orlando , Chicago , Albany , Dallas , Cleveland , Denver , Austin , Nashville , Phoenix , San Diego , Pittsburgh , Miami , Tampa , Columbia , Boise , Tallahassee , McLean , Rochester , Milwaukee , San Marcos , Fort Worth , Minneapolis , Manchester , New Orleans , Manhattan , Philadelphia

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,983 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews

5.0

Dec 24, 2024

Good guest voice

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

Hilton is good reputation organization they care of staff good management

Cons

Some time we have casual staff. There some reason they not come. Manage staff

5.0

Dec 24, 2024

Garden Inn

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Easy going environment with a good family oriented culture.

Cons

Hotels don't close on major holidays.

1.0

Dec 18, 2024

Downhill

Housekeeper

Recommend

CEO approval

Business Outlook

Pros

Was a great place MANY years ago, Management was supportive, helpful, Felt the appreciation of all the hard work. Was fun even on the busiest of times. Social times with staff was always exciting and fun. Key word is WAS.

Cons

As management changed often so did the quality of support encouragement and appreciation after MANY years of employment. In the end I was just a number easily replaced and very undervalued when I decided to leave.

Viewing 157 - 159 of 1,983 Reviews

Top companies for "Compensation and Benefits" near you

Marriott International

3.6★Compensation & Benefits

Hilton

3.6★Compensation & Benefits

Hyatt

3.8★Compensation & Benefits

IHG Hotels and Resorts

3.6★Compensation & Benefits

Jobs at Hilton Garden Inn

HOUSEKEEPING (PART-TIME)

Laundry Attendant - Hilton Garden Inn Kennett Square