Is Hilton Garden Inn a good company to work for?

Hilton Garden Inn has an overall rating of 3.6 out of 5, based on over 2,145 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 67% of employees would recommend working at Hilton Garden Inn to a friend and 56% have a positive outlook for the business. The best reviews about Hilton Garden Inn have been left by employees working as General Manager , Sales Coordinator and Server/Waiter .

Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"Really good benefit and discounts" ((in 108 reviews)); "Great people and product that is conducive to Hilton standards." ((in 93 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 69 reviews)); "Great coworkers to work with" ((in 56 reviews)); "Flexible scheduling is available" ((in 20 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 182 reviews)); "Low pay and old equipment" ((in 123 reviews)); "Long hours and sometimes stressful" ((in 52 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 34 reviews)); "There is no work life balance when you advance unless your an AGM or GM." ((in 19 reviews))

What are the top reviewed Hilton Garden Inn locations?

New York , Charlotte , Houston , Atlanta , Orlando , Chicago , Albany , Dallas , Cleveland , Denver , Austin , Nashville , Tampa , Phoenix , San Diego , Pittsburgh , Miami , Columbia , Boise , Manhattan , Tallahassee , McLean , Rochester , Milwaukee , San Marcos , Fort Worth , Minneapolis , Manchester , New Orleans , Philadelphia

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,987 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,987 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Feb 23, 2014

As good a hospitality company as any

Front desk clerk

Recommend

CEO approval

Business Outlook

Pros

Job security, employee events and appreciation

Cons

Slow promotion process & raise process

4.0

Feb 4, 2014

It was good while I was there

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

always busy, chance to grow, open to creativity

Cons

few chances for raises, no respect

2.0

Jan 12, 2014

The Garden Inn Baton Rouge Airport location....Very Stressful!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company itself has a great program for advancement. The work hours were decent. Front desk employee's were wonderful. The hotel lobby is nice, the food in restaurant is okay considering most of it was frozen in bags and precooked.

Cons

This particular location lacked professionalism. The restaurant had 8 out of 10 employees that had nasty attitudes and did not do work, very lazy.

Viewing 163 - 165 of 1,987 Reviews

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Ratings by category

Ratings by demographic groups

Reviews by job title

As good a hospitality company as any

It was good while I was there

The Garden Inn Baton Rouge Airport location....Very Stressful!

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