Is Hilton Garden Inn a good company to work for?

Hilton Garden Inn has an overall rating of 3.5 out of 5, based on over 2,146 reviews left anonymously by employees. This rating has been stable over the past 12 months. 64% of employees would recommend working at Hilton Garden Inn to a friend and 55% have a positive outlook for the business. The best reviews about Hilton Garden Inn have been left by employees working as General Manager , Sales Coordinator and Server/Waiter .

Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Hilton Garden Inn?

64% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 102 reviews)); "Great people and product that is conducive to Hilton standards." ((in 93 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 69 reviews)); "Great coworkers to work with" ((in 53 reviews)); "Flexible scheduling is available" ((in 22 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 182 reviews)); "Low pay and old equipment" ((in 119 reviews)); "Long hours and sometimes stressful" ((in 50 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 33 reviews)); "There is no work life balance when you advance unless your an AGM or GM." ((in 19 reviews))

What are the top reviewed Hilton Garden Inn locations?

New York , Charlotte , Houston , Atlanta , Orlando , Chicago , Albany , Dallas , Cleveland , Denver , Austin , Nashville , Tampa , Phoenix , San Diego , Pittsburgh , Miami , Columbia , Boise , Manhattan , Tallahassee , McLean , Rochester , Milwaukee , San Marcos , Fort Worth , Minneapolis , Manchester , New Orleans , Philadelphia

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.5

64% would recommend to a friend

(1,988 total reviews)

Christopher Nassetta

78% approve of CEO

55% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.1

Senior management

3.1

Compensation and benefits

3.1

Career opportunities

Hilton Garden Inn has an employee rating of 3.5 out of 5 stars, based on 1,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

5.0

Jul 14, 2014

Working in Hilton is such a family that working together to attain all the guest needs and satisfaction.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Management are so supportive and willing to support all their staff

Cons

Some Guest are too demanding, but they are satisfied after the needs been resolve.

2.0

Jul 11, 2014

Not a professional place to work

Supervisor

Recommend

CEO approval

Business Outlook

Pros

The Hilton was close to where I live. I enjoyed working for the Hilton Brand. The Hotel had the makings of a place with great stature in the community.

Cons

There was a problem with the chain of command. Executive management not very professional or supportive. There was no HR representation or no person to go to with a problem. I worked there a couple of years back and I can only imagine that things have gotten progressively worse. There was always conflicting direction given by management which it made it hard for professional to do the right thing. Employee turnover rate was terrible and to me should be the first clue that there is something wrong. On the bright side the owners were very nice and personal but do not have all the information on how their investment is being managed.

3.0

Jul 3, 2014

Great job for the college student.

Guest service agent

Recommend

CEO approval

Business Outlook

Pros

Flexible hours and it is a great tool for networking with business oriented guests. If you have a great management team on your side, you will love going to work.

Cons

Communication can be an issue and if things are not being stated or approached, people will be on different accords.

Viewing 1903 - 1905 of 1,988 Reviews

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Jobs at Hilton Garden Inn

Housekeeping Attendant

Front Desk Agent- 3 pm-11 pm

Hotel Front Desk / Guest Service Rep

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Hilton Garden Inn reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Working in Hilton is such a family that working together to attain all the guest needs and satisfaction.

Not a professional place to work

Great job for the college student.

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