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Hilton Garden Inn

Part of Hilton

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Hilton Garden Inn reviews

3.6

69% would recommend to a friend

(1,982 total reviews)

Christopher Nassetta

82% approve of CEO

59% positive business outlook

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,982 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
4.0
Mar 7, 2014

Good Attitudes

Recommend
CEO approval
Business Outlook

Pros

The hotel I work at is usually full of happy people-- happy employees, customers, and event-goers. Many people have asked to cross-train and are able to do so if they desire to. I find the hotel position to be quite enjoyable.

Cons

One challenge I have faced is having a lot of responsibilities when no managers are present to deal with bigger issues on the nights and weekends.

5.0
Feb 25, 2014
Recommend
CEO approval
Business Outlook

Pros

Management staff is supportive. You have a lot of freedom and control to make guest's stays more enjoyable. There is room for advancement if you prove yourself a valuable employee and aspire to do more.

Cons

It's always open, so you could work early/late and holidays/weekends. Guests, like customers anywhere, are demanding; therefore if you don't have great customer service, a hotel wouldn't be the job for you.

Viewing 1924 - 1926 of 1,982 Reviews

Glassdoor has 2,140 Hilton Garden Inn reviews submitted anonymously by Hilton Garden Inn employees. Read employee reviews and ratings on Glassdoor to decide if Hilton Garden Inn is right for you.