Is Hilton Garden Inn a good company to work for?

Hilton Garden Inn has an overall rating of 3.6 out of 5, based on over 2,144 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 67% of employees would recommend working at Hilton Garden Inn to a friend and 56% have a positive outlook for the business. The best reviews about Hilton Garden Inn have been left by employees working as General Manager , Sales Coordinator and Server/Waiter .

Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (39) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 103 reviews)); "Great people and product that is conducive to Hilton standards." ((in 97 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 64 reviews)); "Great coworkers to work with" ((in 49 reviews)); "Flexible scheduling is available" ((in 22 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 178 reviews)); "Low pay and old equipment" ((in 120 reviews)); "Long hours and sometimes stressful" ((in 49 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 34 reviews)); "There is no work life balance when you advance unless your an AGM or GM." ((in 20 reviews))

What are the top reviewed Hilton Garden Inn locations?

New York , Charlotte , Houston , Atlanta , Orlando , Chicago , Albany , Dallas , Cleveland , Denver , Austin , Nashville , Phoenix , San Diego , Pittsburgh , Miami , Tampa , Columbia , Boise , Manhattan , Tallahassee , McLean , Rochester , Milwaukee , San Marcos , Fort Worth , Minneapolis , Manchester , New Orleans , Philadelphia

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,986 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.2

Compensation and benefits

3.2

Career opportunities

3.1

Senior management

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,986 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Dec 12, 2019

Horrendous

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

None there was nothing good at all i only gave 1 star cause i cant give zero

Cons

Poorly managed by a bunch of morons with zero experience, constantly understaffed and continually broke several Hilton standards as well as a few labor laws along the way, I highly recommend not ever working or staying at this giant dump that is patchwork renovated with leftover scraps from other projects and other hotels they own its honestly a joke and rundown with management so incompetent it really makes you wonder who ties there shoes in the morning.

5.0

Dec 11, 2019

Reservation and Events agent

Reservations agent

Recommend

CEO approval

Business Outlook

Pros

Great place to work, the management is the best! the office team really go above and beyond to help customers needs. Best working place ever!

Cons

Rate salary p/h is to low.

5.0

Nov 25, 2019

Marketing manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A sense of belonging to a large successful brand; annual contests between hotels of the network; lots of volunteering work and charity.

Cons

There is absolutely no liberty in design kinda stuff, you always have to follow very strickt guidlines and standards.

Viewing 1927 - 1929 of 1,986 Reviews

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Ratings by demographic groups

Reviews by job title

Horrendous

Reservation and Events agent

Marketing manager

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