Is Hilton Garden Inn a good company to work for?

Hilton Garden Inn has an overall rating of 3.6 out of 5, based on over 2,139 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 69% of employees would recommend working at Hilton Garden Inn to a friend and 59% have a positive outlook for the business. The best reviews about Hilton Garden Inn have been left by employees working as General Manager , Sales Coordinator and Server/Waiter .

Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

69% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Server (49) , Night Auditor (48) , Guest Service Agent (43) , Server/Bartender (40) , Bartender (39) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 109 reviews)); "Great people and product that is conducive to Hilton standards." ((in 99 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 67 reviews)); "Great coworkers to work with" ((in 56 reviews)); "Flexible scheduling is available" ((in 24 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 177 reviews)); "Low pay and old equipment" ((in 124 reviews)); "Long hours and sometimes stressful" ((in 46 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 33 reviews)); "No training" ((in 21 reviews))

What Hilton Garden Inn locations have received the highest employee ratings?

Miami , Denver , Chicago , San Diego , Nashville , Raleigh , Dallas , Minneapolis , Columbus , Irvine

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

69% would recommend to a friend

(1,981 total reviews)

Christopher Nassetta

82% approve of CEO

59% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.4

Culture & values

3.4

Work/Life balance

3.2

Senior management

3.2

Compensation and benefits

3.2

Career opportunities

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,981 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Sep 26, 2013

Miserable

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Great interaction with guest and staff members

Cons

Work you to death with no recognition

3.0

Sep 25, 2013

Mediocre

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Discounts on hotel rooms, free breakfast, some really fabulous guests. Other positives include comprehensive training if you want it. Some coworkers and managers were fun and easy to get along with. Another great thing about the Garden Inn is that you belong to a larger company that has core values.

Cons

Management was ineffective and they didn't seem to care about the employees. Whenever something went wrong, it became a blame game instead of focusing on why the mistake was made. One manager I had, I would consider a bully. The hotel would get busy at times, and there was no support. Crazy and erratic hours.

5.0

Sep 18, 2013

a great place to work

Front desk clerk

Recommend

CEO approval

Business Outlook

Pros

family oriented and think about their employees

Cons

low pay and not regular hours

Viewing 1951 - 1953 of 1,981 Reviews

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Jobs at Hilton Garden Inn

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