Is Hilton Garden Inn a good company to work for?

Hilton Garden Inn has an overall rating of 3.6 out of 5, based on over 2,146 reviews left anonymously by employees. This rating has increased by 2% over the last 12 months. 67% of employees would recommend working at Hilton Garden Inn to a friend and 56% have a positive outlook for the business. The best reviews about Hilton Garden Inn have been left by employees working as General Manager , Sales Coordinator and Server/Waiter .

Does Hilton Garden Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton Garden Inn employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Hilton Garden Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Hilton Garden Inn?

67% of Hilton Garden Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton Garden Inn 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Hilton Garden Inn?

Front Desk Agent (227) , Housekeeper (84) , Front Desk Receptionist (75) , Night Auditor (49) , Server (49) , Guest Service Agent (43) , Server/Bartender (41) , Bartender (40) , Night Auditor/Front Desk Agent (31) , Front Office Manager (28) , General Manager (26) , Guest Service Representative (26) , Server/Waiter (26) , Banquet Server (25) , Line Cook (24)

What are the pros of working at Hilton Garden Inn according to real employee reviews?

"great benefits and not a bad job" ((in 104 reviews)); "Great people and product that is conducive to Hilton standards." ((in 98 reviews)); "Some of the best reason to work at the Hilton garden inn is we have some great staff.and" ((in 70 reviews)); "Great coworkers to work with" ((in 49 reviews)); "Flexible scheduling is available" ((in 20 reviews))

What are the cons of working at Hilton Garden Inn according to real employee reviews?

"Poor management and hours I think" ((in 181 reviews)); "Pay is low and no direction" ((in 126 reviews)); "Long hours and sometimes stressful" ((in 53 reviews)); "Managers don't allow employees lunch breaks for shifts 8+ hours" ((in 31 reviews)); "Poor upper management." ((in 19 reviews))

What are the top reviewed Hilton Garden Inn locations?

New York , Charlotte , Houston , Atlanta , Orlando , Chicago , Albany , Dallas , Cleveland , Denver , Austin , Nashville , Tampa , Phoenix , San Diego , Pittsburgh , Miami , Columbia , Boise , Manhattan , Tallahassee , McLean , Rochester , Milwaukee , San Marcos , Fort Worth , Minneapolis , Manchester , New Orleans , Philadelphia

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Hilton Garden Inn

Part of Hilton

Hilton Garden Inn reviews

3.6

67% would recommend to a friend

(1,988 total reviews)

Christopher Nassetta

78% approve of CEO

56% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton Garden Inn has an employee rating of 3.6 out of 5 stars, based on 1,988 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton Garden Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews

1.0

May 29, 2025

Ok pay

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

Pretty good benefits. And bonus

Cons

Fast pace, needs more employees

3.0

May 20, 2025

Pay Below Experience

Night auditor

Recommend

CEO approval

Business Outlook

Pros

Part-Time Night Audit positions usually allows for lower guest interaction.

Cons

Part-Time Night Auditors are normally the only person on-site and sometimes performs duties of other departments to deliver guest satisfaction.

4.0

May 20, 2025

questionable

Server, batender, line-cook

Recommend

CEO approval

Business Outlook

Pros

good starting pay and nice co workers and managers

Cons

limited training and high pressure at times

Viewing 253 - 255 of 1,988 Reviews

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Ratings by demographic groups

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Ok pay

Pay Below Experience

questionable

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