Is Hilton a good company to work for as a Server/Waiter?

Server/Waiter professionals working at Hilton have rated their employer with 3.9 out of 5 stars in 124 Glassdoor reviews. This is a higher than average score with the overall rating of Hilton employees being 3.8 out of 5 stars. Search open Server/Waiter Jobs at Hilton now and start preparing for your job interview by browsing frequently asked Server/Waiter interview questions at Hilton .

Does Hilton pay Server/Waiter employees well?

Server/Waiter professionals rate their compensation and benefits at Hilton with 3.8 out of 5 stars based on 124 anonymously submitted employee reviews. This is 5.4% better than the company average rating for salary and benefits. Find out more about Server/Waiter salaries at Hilton.

What are the top reviewed jobs at Hilton?

Front Desk Agent (417) , Front Desk Receptionist (301) , Manager (205) , Sales Manager (195) , Bartender (179) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (134) , Housekeeper (126) , Food and Beverage Assistant (110) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1101 reviews)); "Great people and love the workflow" ((in 465 reviews)); "culture is great and they do invest in all their employees" ((in 342 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 258 reviews)); "Great team member travel program" ((in 192 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 553 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 550 reviews)); "Long hours and weekends but that comes with hotels" ((in 426 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 361 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

Skip to content Skip to footer

Notifications

Hilton

Hilton Server/Waiter reviews

3.9

62% would recommend to a friend

(124 total reviews)

Christopher Nassetta

98% approve of CEO

62% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

3.8

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.4

Senior management

Server/Waiter employees have rated Hilton with 3.9 out of 5 stars, based on 124 company reviews on Glassdoor. This indicates that most Server/Waiter professionals have a good working experience there. Hilton is rated in line with the average (within 1 standard deviation) by Server/Waiter professionals compared to other employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

124 reviews

1.0

Jul 18, 2026

Scenic views overshadowed by disorganized management

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

Poolside with small beach views

Cons

Demanding yet unorganized management, flirts with women that come in

5.0

May 11, 2026

great

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

location, short stay, security, convenience, amenities

Cons

cost, space ,impersonal ,security, meals

4.0

Jan 14, 2026

Good service if you're a guest

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

The service standards are pretty high. Uniforms are supplied and cleaned daily. The food buffet is honestly great. Employees are never left hungry and there usually is a choice of great desserts offered

Cons

The work itself is quite physically demanding

Viewing 1 - 3 of 124 Reviews

Jobs at Hilton

Restaurant Server

Gainesville, FL

View job

Morning Restaurant Server

Restaurant Breakfast Server

Food Server, Media Bar+ Grill - Hilton Anatole

Dallas, TX

View job

Banquets Server/Bartender

Daytona Beach, FL

View job

Hilton reviews FAQs

Hilton reviews Hilton Server/Waiter reviews

Hilton

Hilton Server/Waiter reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Scenic views overshadowed by disorganized management

great

Good service if you're a guest

Jobs at Hilton

Hilton reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Hilton reviews FAQs

Jobs at Hilton