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Holiday Inn Club Vacations

Engaged Employer

Holiday Inn Club Vacations reviews

3.5

49% would recommend to a friend

(1,017 total reviews)
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Jim Mikolaichik

55% approve of CEO

49% positive business outlook

Holiday Inn Club Vacations has an employee rating of 3.5 out of 5 stars, based on 1,017 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Club Vacations employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

If you want the facade of a fake family this is the place to work. Management has been taught in their own meetings how to groom and manipulate low level staff (i have seen the training materials) and they are very good at it. They think that by saying that everyone is family that they can get people to stay but people soon figure out the facade.

Cons

This company is on a downward trajectory. They're technology is decades old they simply don't have the resources as their competitors and they will have to sell and be absorbed by larger company so you can expect layoffs and more consolidation which just burns out people. Also many things they do and the way the Way they handle certain things causes money to just flow out the door. These things have been brought to the attention of management but they ignore the sieve of money leaving the company because they're embarrassed it may be seen as their responsibility and it really is. Most of the managers don't even know how to run many of these old and new systems. They definitely don't abide by the rule that the manager should know the specific way a job is done with their underlings. Most of them would not be able to take over the job of a low-level staff member. Also there are 0 SOPs. The best you will find is ancient SOPs from the year 2000 to 2015, years outdated and most of the time on systems that are not even used anymore. Management spends more time dumping their work on lower level employees so that they can be freed up for more meetings in which they spend most of their time just joking around and not accomplishing any work. Trust me I've seen it all.

1.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The resort across the street was nice

Cons

The only thing good about this place was the training. This place needs a lot of help. Best pay plan on the beach but can't get enough reps? Can't keep enough reps. Overworked/burnt out employees. Lots of favoritism, racism, and narcissism going on at this place. Once you see it you can't unsee it. They only give certain tours to certain people. Management barely knows what they're doing, and will cost you deals just to try to sell bigger ones. Be prepared to wait in line for at least 20 minutes for a manager. they've got well qualified reps they refuse to promote. Short staffed and just overall feels like your set up for failure here from the start. Many employees afraid to speak on what they feel/ how they're treated bc of intimidation tactics by management.

Viewing 1 - 3 of 1,017 Reviews

Glassdoor has 1,056 Holiday Inn Club Vacations reviews submitted anonymously by Holiday Inn Club Vacations employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Club Vacations is right for you.