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      Holiday Inn Express

      Engaged Employer

      Holiday Inn Express reviews

      3.4

      55% would recommend to a friend

      (2,639 total reviews)

      Keith Barr

      66% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.3

      Culture & values

      3.3

      Work/Life balance

      3.1

      Senior management

      3.1

      Career opportunities

      3.0

      Compensation and benefits

      Holiday Inn Express has an employee rating of 3.4 out of 5 stars, based on 2,639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn Express employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Jun 12, 2013

      Drama filled

      Night auditor/front desk agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy work and reliable management

      Cons

      Terrible high school type drama, front desk attendants responsible for laundry, and constant breaking of dryers and other appliances.

      2.0
      Jun 7, 2013

      Good customer service, hit or miss ownership

      Night auditor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good interaction with guests, freedom for problem solving. Job was solid as overnight Audit for 2.5 years, pay was average, and problems could occasionally be engaging.

      Cons

      No management interaction. So there was never any reinforcement for my work. When I started I had to hunt down management to make sure my work was ok. There was no encouragement for problems handled well, and no chance to work up since they never saw my guest interactions.

      1.0
      May 24, 2013

      I made a mistake accepting employment here

      Assistant general manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Guest Interactions IHG is a great parent company

      Cons

      Independantly owned so corporate has little control over day to day activities. Salary SUCKS. I have the duties of a GM but make $23,000 a year. I told management of my salary requirements in 2 seperate interviews, after 60 days their offer was way less than what I expected. The GM is a nice guy, but totally unsuited for this business, he has owned the property for 10 years and would not even be able to check a guest in or cover a shift if he had to. Totally unrealistic behavior for a General Maqnager of a property.

      Viewing 2620 - 2622 of 2,639 Reviews
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      ReviewsHoliday Inn Express reviews

      Glassdoor has 2,839 Holiday Inn Express reviews submitted anonymously by Holiday Inn Express employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn Express is right for you.