Is Holiday Inn a good company to work for?

Holiday Inn has an overall rating of 3.4 out of 5, based on over 2,930 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 51% of employees would recommend working at Holiday Inn to a friend and 41% have a positive outlook for the business. The best reviews about Holiday Inn have been left by employees working as General Manager , Banquet Server and Server/Waiter .

Does Holiday Inn pay their employees well?

According to anonymously submitted Glassdoor reviews, Holiday Inn employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Holiday Inn. This rating has been stable over the past 12 months.

How satisfied are employees working at Holiday Inn?

51% of Holiday Inn employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holiday Inn 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Holiday Inn?

Front Desk Agent (187) , Front Desk Receptionist (131) , Housekeeper (96) , Food and Beverage Assistant (45) , Night Auditor (42) , Sales Manager (42) , Receptionist (41) , Banquet Server (35) , Housekeeping (31) , Guest Service Agent (28) , Bartender (27) , Front Desk (26) , Night Auditor/Front Desk Agent (26) , Server (26) , Recepcionista (25)

What are the pros of working at Holiday Inn according to real employee reviews?

"For the most part the people here are great and it's very much a family orientated feel" ((in 112 reviews)); "Friendly staff and if you love to stick to a routine then this is for you" ((in 97 reviews)); "great benefits when you were employed with union" ((in 61 reviews)); "My manager is great and supportive." ((in 46 reviews)); "Friendly and nice coworkers" ((in 45 reviews))

What are the cons of working at Holiday Inn according to real employee reviews?

"Poor management and not a lot of retention of staff in management/supervisor roles" ((in 184 reviews)); "Pay is low for the job done and standard of country" ((in 146 reviews)); "Long hours; expected to pick up additional shifts or stay late without any real acknowledgement or reward for additional work" ((in 103 reviews)); "Low salary compared to the market" ((in 50 reviews)); "No work life balance at all" ((in 24 reviews))

What are the top reviewed Holiday Inn locations?

Orlando , New York , Virginia Beach , Atlanta , Chicago , Louisville , Austin , Houston , San Antonio , Charlotte , Denver , San Diego , San Francisco , Kansas City , Saint Louis , Grand Rapids , Portland , Sioux Falls , Memphis , Cleveland , Gainesville , Fargo , Mobile , Columbia , Corpus Christi , Fort Worth , Saint Cloud , Springdale , Knoxville , Indianapolis

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Holiday Inn

Holiday Inn reviews

3.4

51% would recommend to a friend

(150 total reviews)

Keith Barr

60% approve of CEO

41% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.1

Culture & values

3.1

Work/Life balance

2.9

Senior management

2.9

Career opportunities

2.8

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

150 reviews

Reviews about "Culture"

Return to all reviews

2.0

Sep 5, 2025

Poor ownership group

Director of food and beverage

Recommend

CEO approval

Business Outlook

Pros

Great local team of professionals

Cons

Ownership group agreed to budgets and timelines then torpedoed the approved concept

5.0

Aug 5, 2025

staff management, training, inventory control, and maintaining cleanliness standards

Housekeeping supervisor

Recommend

CEO approval

Business Outlook

Pros

Key strengths often include strong leadership, attention to detail, and effective communication, particularly when managing teams, maintaining cleanliness standards, and addressing guest needs

Cons

performance review headline should accurately reflect their strengths and areas for improvement. It should be concise, specific, and avoid generic statements. Consider focusing on areas like staff management, cleanliness standards, problem-solving,

3.0

Jul 30, 2025

Front Desk Review

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

job allows for communication with guests and a good ability to start out in the hospitality industry

Cons

Scheduling can be a bit of a pain

Viewing 4 - 6 of 150 Reviews

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Jobs at Holiday Inn