Holiday Inn reviews

3.4

51% would recommend to a friend

(2,478 total reviews)

Keith Barr

60% approve of CEO

41% positive business outlook

Holiday Inn has an employee rating of 3.4 out of 5 stars, based on 2,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holiday Inn employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

2K reviews
2.0
Aug 7, 2025

Okay

Recommend
CEO approval
Business Outlook

Pros

PTO, Set schedule, Learn quick

Cons

More work and same pay

1.0
Aug 7, 2025
Recommend
CEO approval
Business Outlook

Pros

a handful of employees who have been working with an absolute passion for customer service,

Cons

Colleagues quit within weeks. You’ll meet new faces daily — not because they’re hiring, but because people can’t wait to leave. That alone says it all. Management: Non-existent. Emails and complaints are ignored, staff are left unsupported, Toxic. Morale is in the gutter. Some colleagues display appalling attitudes, and unprofessional behaviour is the norm — not the exception. Gossip and passive aggression replace teamwork.

Viewing 79 - 81 of 2,478 Reviews

Glassdoor has 2,930 Holiday Inn reviews submitted anonymously by Holiday Inn employees. Read employee reviews and ratings on Glassdoor to decide if Holiday Inn is right for you.