Does Holland America Line pay their employees well?

According to anonymously submitted Glassdoor reviews, Holland America Line employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Holland America Line. This rating has been stable over the past 12 months.

How satisfied are employees working at Holland America Line?

58% of Holland America Line employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Holland America Line 3.2 out of 5 for work life balance, 3.4 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Holland America Line?

Personal Cruise Consultant (27) , Manager (17) , Reservations Agent (13) , Director (10) , Photographer (9) , Project Manager (9) , Server/Waiter (9) , Musician (8) , Sales (7) , Assistant Shore Excursions Manager (6) , Customer Service Representative (6) , Guest Services (6) , Human Resources Manager (6) , Intern (6) , International Concierge (6)

What are the pros of working at Holland America Line according to real employee reviews?

"Great benefits and working life" ((in 54 reviews)); "Some great people on staff who understand the team concept and care about their human resources." ((in 45 reviews)); "Great workplace and team." ((in 14 reviews)); "Good training" ((in 13 reviews)); "nice work environment and building" ((in 11 reviews))

What are the cons of working at Holland America Line according to real employee reviews?

"poor management" ((in 58 reviews)); "Low pay and too many cliques" ((in 43 reviews)); "Low salary compared to other competitors" ((in 32 reviews)); "long hours and no day offs" ((in 29 reviews)); "Upper management is good but can be hard to get answers from the heads of entertainment." ((in 14 reviews))

What are employees saying about Holland America Line layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Holland America Line layoffs and their outlook for job security at Holland America Line in 2026.

What are the top reviewed Holland America Line locations?

Seattle , Anchorage , Fort Lauderdale , Miami , New York , Juneau , Santa Clarita , Los Angeles , Denali , Skagway , Trapper Creek , Washington , Atlanta , Florida City , Copper Center , Healy , Fairbanks , Nashville , Tampa , United States Coast Guard - Air Station Sacramento , Boise , Glen Cove , Sea Cliff , Seward , Ketchikan , Bozeman , Miami , Texas City , Egypt , Johnson City

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Holland America Line

Holland America Line reviews

3.5

58% would recommend to a friend

(650 total reviews)

Beth Bodensteiner

80% approve of CEO

61% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.4

Culture & values

3.2

Work/Life balance

3.2

Compensation and benefits

3.1

Senior management

3.1

Career opportunities

Holland America Line has an employee rating of 3.5 out of 5 stars, based on 650 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Holland America Line employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

650 reviews

5.0

Apr 23, 2025

Great company to work

Senior bi architect

Recommend

CEO approval

Business Outlook

Pros

Work life balance Learnings New oportunities

Cons

None that i can think of

4.0

Apr 22, 2025

Not bad for what your asked to do

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Remote work Good benefits Great paid time off

Cons

Low pay Hard to move up at times

4.0

Apr 2, 2025

Good company

Hotel services manager

Recommend

CEO approval

Business Outlook

Pros

Cruise benefits, great coworkers, competitive pay.

Cons

Inconsistent training and subpar technology to work with. Frequently have to find workarounds to complete daily responsibilities.

Viewing 37 - 39 of 650 Reviews

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Jobs at Holland America Line

Senior Administrator, Financial Systems

Personal Cruise Consultant

Senior Finance Analyst

Assistant Ship Superintendent

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Good company

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