Is Home Team Pest Defense a good company to work for?

Home Team Pest Defense has an overall rating of 4.1 out of 5, based on over 521 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 76% of employees would recommend working at Home Team Pest Defense to a friend and 81% have a positive outlook for the business. The best reviews about Home Team Pest Defense have been left by employees working as Office Manager , General Manager and Service Manager .

Does Home Team Pest Defense pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Team Pest Defense employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Home Team Pest Defense. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Home Team Pest Defense?

76% of Home Team Pest Defense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Team Pest Defense 4.0 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Home Team Pest Defense?

General Manager (60) , Service Manager (58) , Pest Control Technician (41) , Sales Manager (29) , Office Manager (25) , Manager (21) , Technician (21) , Customer Service Representative (12) , Pest Control Tech (12) , Pest Technician (12) , Customer Service Representative (CSR) (10) , Sales Representative (10) , Warranty Consultant (9) , Outside Sales Representative (8) , Sales (8)

What are the pros of working at Home Team Pest Defense according to real employee reviews?

"Good pay some freedom." ((in 39 reviews)); "HomeTeam Pest Defense offers great benefits along with family" ((in 39 reviews)); "Great people to work with" ((in 31 reviews)); "Great work life balance" ((in 16 reviews)); "Good training" ((in 16 reviews))

What are the cons of working at Home Team Pest Defense according to real employee reviews?

"Poor management" ((in 28 reviews)); "Upper management is childish." ((in 11 reviews)); "Long hours and pressure to work late" ((in 11 reviews)); "Best advice I got there was always look out for yourself because that's what the company and most of its managers do." ((in 11 reviews)); "No communication" ((in 4 reviews))

What are the top reviewed Home Team Pest Defense locations?

Dallas , San Antonio , Houston , Austin , Jacksonville , Tampa , Charlotte , Myrtle Beach , Raleigh , Orlando , Phoenix , Fort Worth , Tempe , Greenville , Carrollton , Riverside , Winter Garden , Sarasota , Tucson , Richardson , Las Vegas , Naples , Melbourne , Antioch , Longwood , Richmond , Woodbridge , Escondido , West Palm Beach , Charleston

Home Team Pest Defense reviews

4.1

76% would recommend to a friend

(518 total reviews)

Brady Camp

94% approve of CEO

81% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (518 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Home Team Pest Defense has an employee rating of 4.1 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Home Team Pest Defense employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

518 reviews

5.0

Apr 14, 2025

Amazing Company

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Loves this company, they train you to make sure your knowledable about services and work with you to ensure you hit your goals for the month

Cons

None that I can think of

Home Team Pest Defense Response

1y

Thank you so much for your kind words and for being a part of the HomeTeam family for several years! We're thrilled to hear that you felt supported through training and goal-setting — that's exactly the kind of experience we strive to create. We truly appreciate your dedication and are grateful for the time you spent with us. Wishing you continued success in all you do!

2.0

Apr 3, 2025

Unethical work culture

Manager

Recommend

CEO approval

Business Outlook

Pros

Job stability, almost guaranteed 3% year raise, if you go way above and beyond you could get 5% raise. Paid holidays

Cons

Culture of unethical business operations and discriminatory actions by mid and upper level management that thrives within the company and in return the company protects and rewards leadership for that type of culture as long as it drives results or as long as you can manipulate the results to look good. Best advice I got there was always look out for yourself because that's what the company and most of its managers do.

Home Team Pest Defense Response

1y

Thank you for sharing your feedback. We're sorry to hear that your experience with HomeTeam Pest Defense did not reflect the values we strive to uphold. We take concerns related to ethics and workplace culture very seriously, and we are committed to ensuring a fair and respectful environment for all employees. We would appreciate the opportunity to learn more about your experience so we can continue improving. We encourage you to reach out directly to HR at chelsea.nealy@pestdefense.com to discuss your concerns further. Your input is important, and we thank you for your years of service with the company.

3.0

Mar 31, 2025

Technical

Technician

Recommend

CEO approval

Business Outlook

Pros

Make good money at times

Cons

No help long hours bad managers

Home Team Pest Defense Response

3mo

Thank you for taking the time to share your feedback and for the 3–4 years you spent with HomeTeam Pest Defense. We truly appreciate the contributions our technicians make every day to support our customers and our team. We’re glad to hear that you felt there were opportunities to earn good income while in the role. At the same time, we’re sorry to hear that your experience with management support, hours, and training did not meet your expectations. Providing strong leadership, proper training, and the resources our technicians need to succeed is very important to us, and feedback like yours helps us identify areas where we can continue to improve. We are continually working to enhance our training programs and leadership development to better support our teams in the field. Your comments are valuable, and we appreciate you sharing them. We wish you the very best in your future endeavors.

Viewing 28 - 30 of 518 Reviews

Jobs at Home Team Pest Defense

Customer Care Specialist

Customer Service Representative

Customer Service Representative

Inside Sales Rep-(Remote)

Customer Experience Representative