Is Home Team Pest Defense a good company to work for?

Home Team Pest Defense has an overall rating of 3.9 out of 5, based on over 521 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 73% of employees would recommend working at Home Team Pest Defense to a friend and 84% have a positive outlook for the business. The best reviews about Home Team Pest Defense have been left by employees working as Office Manager , General Manager and Service Manager .

Does Home Team Pest Defense pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Team Pest Defense employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Home Team Pest Defense. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at Home Team Pest Defense?

73% of Home Team Pest Defense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Team Pest Defense 3.7 out of 5 for work life balance, 4.1 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Home Team Pest Defense?

General Manager (60) , Service Manager (58) , Pest Control Technician (41) , Sales Manager (29) , Office Manager (25) , Manager (21) , Technician (21) , Customer Service Representative (12) , Pest Control Tech (12) , Pest Technician (12) , Customer Service Representative (CSR) (10) , Sales Representative (10) , Warranty Consultant (9) , Outside Sales Representative (8) , Sales (8)

What are the pros of working at Home Team Pest Defense according to real employee reviews?

"Good pay some freedom." ((in 39 reviews)); "HomeTeam Pest Defense offers great benefits along with family" ((in 39 reviews)); "Great people to work with" ((in 32 reviews)); "Great work life balance" ((in 18 reviews)); "The company give you great training." ((in 16 reviews))

What are the cons of working at Home Team Pest Defense according to real employee reviews?

"Poor management" ((in 30 reviews)); "Upper management is childish." ((in 11 reviews)); "Long hours and pressure to work late" ((in 11 reviews)); "Insurance could be better as the deductibles are high." ((in 5 reviews)); "Possible long hours" ((in 5 reviews))

What are the top reviewed Home Team Pest Defense locations?

Dallas , San Antonio , Houston , Austin , Jacksonville , Tampa , Charlotte , Myrtle Beach , Raleigh , Orlando , Phoenix , Fort Worth , Tempe , Greenville , Carrollton , Riverside , Winter Garden , Sarasota , Tucson , Richardson , Las Vegas , Naples , Melbourne , Antioch , Longwood , Richmond , Woodbridge , Escondido , West Palm Beach , Charleston

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Home Team Pest Defense

Part of Rollins

Home Team Pest Defense reviews

3.9

73% would recommend to a friend

(518 total reviews)

Brady Camp

95% approve of CEO

84% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

3.8

Senior management

3.8

Career opportunities

3.7

Work/Life balance

3.4

Compensation and benefits

Home Team Pest Defense has an employee rating of 3.9 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Home Team Pest Defense employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

518 reviews

5.0

Dec 12, 2023

Cool

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

great management and awesome coworkers

Cons

very busy but you have to multitask

Home Team Pest Defense Response

Wow! I am so happy to see this 5-star review of your experience at HomeTeam! It's fantastic to hear that you appreciated the awesome management team and enjoyed working with your fellow team members during your time with us. As you mentioned, a HomeTeam CSR can be a very busy and challenging role. We appreciate your service and wish you the best in future endeavors!

4.0

Nov 26, 2023

Quality company

Service manager

Recommend

CEO approval

Business Outlook

Pros

Very professional work environment and people

Cons

The benefit package could be better

Home Team Pest Defense Response

Thank you for taking the time to share your feedback and submit this awesome review of your experience as a HomeTeam Service Manager. I totally agree with your assessment of HomeTeam as a "quality company," and I'm happy to read that you enjoy the work environment and people you work with in the Austin branch. You did mention that the benefits package could be improved, but you did not specify how you think it could be enhanced. If you have specific concerns or suggestions, please reach out to the HR team to share your feedback. We may not be able to meet all of your expectations, but we are always open to a discussion. Thank you again for your review!

4.0

Nov 13, 2023

Good pay

Technician

Recommend

CEO approval

Business Outlook

Pros

Good pay when there’s work

Cons

Learning modules, DPR, meetings at office twice a week

Home Team Pest Defense Response

Thank you for taking the time to submit this review to share comments about your 4-star experience at HomeTeam! It's great to hear that you were satisfied with the compensation during your time with us, but you did mention several Cons that you did not enjoy. I hope you were able to share your concerns and suggestions with the leadership team prior to your departure. At HomeTeam, we are always looking for ways to enhance the employee experience, and we want to hear suggestions for how we can improve. Thank you again for your feedback.

Viewing 73 - 75 of 518 Reviews

Jobs at Home Team Pest Defense

Customer Care Specialist

Customer Service Representative

Customer Service Representative

Inside Sales Rep-(Remote)

Customer Service Representative

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Cool

Quality company

Good pay

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