Is Home Team Pest Defense a good company to work for?

Home Team Pest Defense has an overall rating of 4.1 out of 5, based on over 521 reviews left anonymously by employees. This rating has increased by 5% over the last 12 months. 76% of employees would recommend working at Home Team Pest Defense to a friend and 81% have a positive outlook for the business. The best reviews about Home Team Pest Defense have been left by employees working as Office Manager , General Manager and Service Manager .

Does Home Team Pest Defense pay their employees well?

According to anonymously submitted Glassdoor reviews, Home Team Pest Defense employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Home Team Pest Defense. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Home Team Pest Defense?

76% of Home Team Pest Defense employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Home Team Pest Defense 4.0 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Home Team Pest Defense?

General Manager (60) , Service Manager (58) , Pest Control Technician (41) , Sales Manager (29) , Office Manager (25) , Manager (21) , Technician (21) , Customer Service Representative (12) , Pest Control Tech (12) , Pest Technician (12) , Customer Service Representative (CSR) (10) , Sales Representative (10) , Warranty Consultant (9) , Outside Sales Representative (8) , Sales (8)

What are the pros of working at Home Team Pest Defense according to real employee reviews?

"Good pay some freedom." ((in 39 reviews)); "HomeTeam Pest Defense offers great benefits along with family" ((in 39 reviews)); "Great people to work with" ((in 31 reviews)); "Great work life balance" ((in 16 reviews)); "Good training" ((in 16 reviews))

What are the cons of working at Home Team Pest Defense according to real employee reviews?

"Poor management" ((in 28 reviews)); "Upper management is childish." ((in 11 reviews)); "Long hours and pressure to work late" ((in 11 reviews)); "Best advice I got there was always look out for yourself because that's what the company and most of its managers do." ((in 11 reviews)); "No communication" ((in 4 reviews))

What are the top reviewed Home Team Pest Defense locations?

Dallas , San Antonio , Houston , Austin , Jacksonville , Tampa , Charlotte , Myrtle Beach , Raleigh , Orlando , Phoenix , Fort Worth , Tempe , Greenville , Carrollton , Riverside , Winter Garden , Sarasota , Tucson , Richardson , Las Vegas , Naples , Melbourne , Antioch , Longwood , Richmond , Woodbridge , Escondido , West Palm Beach , Charleston

Home Team Pest Defense reviews

4.1

76% would recommend to a friend

(518 total reviews)

Brady Camp

94% approve of CEO

81% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Home Team Pest Defense has an employee rating of 4.1 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Home Team Pest Defense employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

518 reviews

1.0

Jul 23, 2025

Don’t Recommend

Sales

Recommend

CEO approval

Business Outlook

Pros

Vehicle, Gas Card, Tablet, Phone all Included

Cons

Terrible Management, Retaliation, Dishonesty, Expect you to work off of the clock, I was wrongfully terminated, no growth

Home Team Pest Defense Response

3mo

Thank you for taking the time to share your feedback and for the time you spent with HomeTeam Pest Defense. We’re glad to hear that you found value in the tools and resources provided to help our team members perform their roles. At the same time, we are concerned to hear about the challenges you described regarding management, workplace expectations, and your separation from the company. HomeTeam Pest Defense is committed to maintaining a respectful, ethical, and supportive work environment for all employees. We take concerns related to retaliation, off-the-clock work, and fairness very seriously. Feedback like yours is important and helps us continue evaluating our processes, leadership training, and employee support systems. While we cannot address individual employment matters in a public forum, we encourage anyone with concerns about their experience to reach out to our HR team (chelsea.nealy@pestdefense.com) so they can be reviewed appropriately. We appreciate your feedback and wish you the best in your future endeavors.

5.0

Jun 6, 2025

Great place

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Corporate office but family feeling!

Cons

Benefits are there but they aren't the best!

Home Team Pest Defense Response

3mo

Thank you for taking the time to share your experience and for being part of the HomeTeam Pest Defense team. We’re happy to hear that you feel the balance of a corporate organization with a family-like culture. Creating a supportive, team-oriented environment across our branches and corporate teams is something we truly value. We also appreciate your feedback regarding benefits. We are always evaluating our benefits offerings and looking for ways to improve them so we can better support our employees and their families. Feedback like yours helps us continue those conversations and improvements. Thank you again for sharing your perspective, and we’re glad to have you on the team!

4.0

Jun 5, 2025

NA

Sales

Recommend

CEO approval

Business Outlook

Pros

Great people to work with

Cons

Door to door sales is very hard

Home Team Pest Defense Response

3mo

Thank you for taking the time to share your feedback and for being part of the HomeTeam Pest Defense team. We’re glad to hear that you enjoyed working with your teammates. Building a supportive and positive team environment is something we truly value, and it’s great to know that was part of your experience. We also understand that door-to-door sales can be challenging. It takes a great deal of resilience, dedication, and confidence, and we appreciate the effort our team members put in every day. We are always working to provide training, support, and tools to help our sales professionals succeed in the field. Thank you again for your feedback, and we wish you all the best in your future endeavors.

Viewing 22 - 24 of 518 Reviews

Jobs at Home Team Pest Defense

Inside Sales Rep-(Remote)

Customer Service Representative

Inside Sales Rep-Call Ctr

Customer Service Representative

Customer Service Representative