Is HomeGoods a good company to work for as a Front Service Associate?

Front Service Associate professionals working at HomeGoods have rated their employer with 4.0 out of 5 stars in 33 Glassdoor reviews. This is a higher than average score with the overall rating of HomeGoods employees being 3.4 out of 5 stars. Search open Front Service Associate Jobs at HomeGoods now and start preparing for your job interview by browsing frequently asked Front Service Associate interview questions at HomeGoods .

Does HomeGoods pay Front Service Associate employees well?

Front Service Associate professionals rate their compensation and benefits at HomeGoods with 2.6 out of 5 stars based on 33 anonymously submitted employee reviews. This is 7.4% worse than the company average rating for salary and benefits. Find out more about Front Service Associate salaries at HomeGoods.

How happy are Front Service Associate professionals working at HomeGoods?

82% of Front Service Associate employees at HomeGoods would recommend their employer to a friend. This rating has increased by 92% in the past 12 months. Front Service Associate professionals have also rated HomeGoods with a 4.6 rating for work-life-balance, 4.9 rating for diversity and inclusion, 4.2 rating for culture and values and 2.8 rating for career opportunities.

What are the top reviewed jobs at HomeGoods?

Sales Associate (812) , Merchandise Associate (275) , Sales Associate/Cashier (241) , Retail Sales Associate (189) , Associate (140) , Cashier (125) , Merchandise Coordinator (97) , Coordinator (94) , Assistant Manager (59) , Store Associate (55) , Backroom Associate (54) , Retail Associate (51) , Store Manager (51) , Sales Floor Associate (41) , Assistant Store Manager (37)

What are the pros of working at HomeGoods according to real employee reviews?

"Coworkers are great and helpful" ((in 257 reviews)); "People are nice and supportive" ((in 243 reviews)); "The flexible hours are perfect for those who are in school but still need a way to make money." ((in 194 reviews)); "The only pro is a flexible schedule" ((in 113 reviews)); "good benefits; they took care of their full" ((in 94 reviews))

What are the cons of working at HomeGoods according to real employee reviews?

"time; Pay is low for hard work; Have to have a completely open schedule" ((in 402 reviews)); "Poor management that shows no interest in employee success and does not know how to run a store" ((in 323 reviews)); "Some other co workers and managers were bad" ((in 175 reviews)); "no training at all" ((in 63 reviews)); "Starting pay just above Minimum wage" ((in 44 reviews))

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HomeGoods

Part of The TJX Companies, Inc.

HomeGoods Front Service Associate reviews

4.0

82% would recommend to a friend

(33 total reviews)

Ernie Herrman

27% approve of CEO

81% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.6

Work/Life balance

4.2

Culture & values

3.0

Senior management

2.8

Career opportunities

2.6

Compensation and benefits

Front Service Associate employees have rated HomeGoods with 4.0 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Front Service Associate professionals have a good working experience there. HomeGoods is rated in line with the average (within 1 standard deviation) by Front Service Associate professionals compared to other employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

33 reviews

4.0

Nov 5, 2025

Can be great

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

Work life balance, good coworkers, flexible scheduling, fun engagement days

Cons

Merchandising speed expectations, credit card sales constant nagging

5.0

Aug 27, 2025

Flexible and respectful

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule and caring managers.

Cons

Credit card quotas are a constant stress.

2.0

Dec 29, 2024

False information

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

It’s a job. It’s an easy job

Cons

Only 10% discount on regular priced items. open schedule, low pay. Managers make up own rules. Managers can be rude to employees and customers.

Viewing 1 - 3 of 33 Reviews

Jobs at HomeGoods

LP Customer Service Associate II

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HomeGoods Front Service Associate reviews

Ratings by category

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Can be great

Flexible and respectful

False information

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