HomeGoods reviews

3.4

50% would recommend to a friend

(4,159 total reviews)
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Ernie Herrman

50% approve of CEO

43% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,159 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Nov 15, 2015
Recommend
CEO approval
Business Outlook

Pros

The staff is great and has a genuine family feel. Many customers are great and understanding while shopping. The company shows appreciation as much as it can with parties and celebrations.

Cons

Expectation that everyone hired has open availability and nothing going on in their personal lives. Limited ability to help customers with problems and questions. Some customer interactions make employees feel like a punching bag.

1.0
Dec 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Coworkers (excluding management), breaks, sometimes merchandise

Cons

No consistency in policies or procedures, overbearing managers, managers make excessive exceptions which creates confusion between customers and employees, little to no incentives for exceeding goals, poor employee engagement, false promises of promotion/advancement, very poor pay, revolving door for management due to District Manager

2.0
May 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Employee discount at all three of their retail stores. Big box distribution center with high volume using a push philosophy instead of the more traditional pull philosophy found in distribution.

Cons

Management team lacks vision and intelligence, continually creating additional work due to poor planning. Training of new employees is mediocre at best. Salary employees are required to work overtime and are not compensated.

Viewing 43 - 45 of 4,159 Reviews

Glassdoor has 4,257 HomeGoods reviews submitted anonymously by HomeGoods employees. Read employee reviews and ratings on Glassdoor to decide if HomeGoods is right for you.