HomeGoods reviews

3.4

51% would recommend to a friend

(4,162 total reviews)
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Ernie Herrman

52% approve of CEO

44% positive business outlook

HomeGoods has an employee rating of 3.4 out of 5 stars, based on 4,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeGoods employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
2.0
Aug 6, 2024

Burnt Out

Recommend
CEO approval
Business Outlook

Pros

There's always something to do here so you're never bored. Time flies every shift because you definitely get your steps in. Pretty physical as you are constantly restocking shelves or moving product to make room for more. Flexible schedule and friendly people to work with.

Cons

Always messy. No room for more products. Management tells you to just "stuff it in". Always short staffed. Too many highschoolers who don't care. Customers are rude and will make a mess as you clearly watch and expect you to clean it up without a "sorry". My store in particular was remodeled but still need new phones (only a few work at all). If you're on the floor, you're always interrupted to backup the cashiers so "flowing" rarely gets done. Nobody knows what products come in until they get unboxed from the back room. Backroom is always messy and dangerous with boxes piled high... it's like a maze walking thru with the possibility of something falling on you. I've been there about a year and my motivation and care started decreasing... time to go.

1.0
Sep 6, 2023
Recommend
CEO approval
Business Outlook

Pros

Nice co workers, and nice snacks in breakroom, customers are really cool, I like them and they like me.

Cons

Management is tired overworked, and often not knowing what the headboss really wants, kissing up to whoever is in charge seems to be prevalent amongst them. Expectations of new hires is too high,and intimidating them into quitting seems to be a cost effective measure for the stores, that have a tight budget and cannot afford to hire anyone new ,and pay the workers with seniority their salary. I can't help thinking this wasn't going on before the pandemic. Also why do people in the breakroom not talk to each other? Strangest thing I've ever seen... How come people don't get breaks or lunches together on occasion? Everyone is very lively and friendly with each other on the selling floor, but in the breakroom, everyone is quiet like someone died!! Weird atmosphere, and I don't understand it at all.

2.0
Jan 9, 2022
Recommend
CEO approval
Business Outlook

Pros

The best thing about working at the Home Goods store was the discount.

Cons

Management at my store in Missouri was the absolute worst. They were unprofessional and lacked work ethic. They would hide in the back room and “work” with their masks off and come out on occasion to yell at people or criticize the way you were doing things. There was no leadership on how to train their employees to do a good job. I worked here temporarily as I was laid off from my corporate job due to the pandemic, and it was the worst and most toxic environment at the store level. Not only did my boss sexually harass me, but when I confronted him about his actions on my last day he told me that I was “Only good for selling credit cards”. The management, which also involved my boss, for hiring also was not great. People constantly on their phones, bad attitudes, and not a strong work ethic for those hired and kept on after holidays.

Viewing 94 - 96 of 4,162 Reviews

Glassdoor has 4,260 HomeGoods reviews submitted anonymously by HomeGoods employees. Read employee reviews and ratings on Glassdoor to decide if HomeGoods is right for you.